Codup

Ecommerce solutions, product development, integration

Business Analyst Intern

Business AnalysisPosted on Nov 10

InternshipKarachi, Karachi City, Sindh, PakistanNo salary listed

About the Job

Requirements

A fresh graduate with a Bachelor's degree in Information Systems, Computer Science, Electrical/Electronics Engineering, or a related field; relevant experience is a plus.
Demonstrate strong analytical and problem-solving ability, breaking problems into components and considering root causes before proposing solutions.
Have excellent written and verbal communication skills in English.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and tools such as Jira, Confluence, or Trello is advantageous.
Basic understanding of Agile/Scrum methodologies is preferred.
Awareness of current AI tools such as ChatGPT, Claude, or Copilot, and practical judgment about when to use them.
Familiarity with eCommerce platforms, especially Shopify and WooCommerce, is a strong plus; understanding online stores, product listings, order flows, and merchant needs is beneficial.
B2B eCommerce knowledge is highly appreciated, including understanding custom pricing, bulk orders, account-based purchasing, and approval workflows.
Experience with or exposure to a CMS, website builder, or SaaS platform used in eCommerce is a bonus.
Demonstrate a genuine drive to learn new concepts, tools, and technologies quickly and independently.
Think independently and form an approach to tasks before using tools or asking for help.
Apply critical judgment to review and improve outputs from AI, teammates, or documents rather than forwarding them unchanged.
Question ideas and respectfully challenge decisions that do not make sense; share ideas proactively.
Raise problems with work, processes, or clients early and constructively.
Handle tight deadlines and crunch-time situations while maintaining organization and quality.
Remain curious and adaptable, actively keeping up with new technologies and approaches and learning by doing.

Responsibilities

Research prospective clients, their businesses, industry niches, products, services, competitors, and market positioning to prepare senior team members for discovery calls and proposals.
Prepare and configure Shopify, WooCommerce, or other eCommerce platforms with sample data, themes, and configurations for client demonstrations.
Conduct market research and competitive analysis to inform project development.
Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Assist in creating business requirements, user stories, and process-flow documentation.
Identify underlying client pain points and clarify the business problem before proposing solutions.
Analyze and optimize business processes to improve efficiency and performance.
Support preparation of documentation, project roadmaps, timelines, and deliverables.
Work with developers, designers, and quality assurance teams to align project requirements.
Assist in tracking project progress, identifying risks, and suggesting mitigation strategies.
Participate in client meetings, sprint planning, and retrospectives.
Create reports and presentations for internal and client stakeholders.
Support testing and validation of solutions to ensure they meet business needs.
After training, take ownership of setting up, configuring, and navigating the company's eCommerce and project management platforms independently.
Critically review AI-generated documents, research, or analysis for accuracy, relevance, and completeness.
Raise concerns and questions constructively with the team, clients, or leadership when project details, requirements, or processes do not make sense.

Desired Qualifications

Relevant experience is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and tools such as Jira, Confluence, or Trello is an advantage.
Basic understanding of Agile/Scrum methodologies is preferred.
Familiarity with eCommerce platforms, especially Shopify and WooCommerce, is a strong plus.
B2B eCommerce knowledge is highly appreciated, including custom pricing, bulk orders, account-based purchasing, and approval workflows.
Experience with or exposure to a CMS, website builder, or SaaS platform used in eCommerce is a bonus.

About Codup:
Codup is a software development and digital transformation company specializing in eCommerce solutions, web applications, custom software development, and product development for various industries and startups. We are a team of creative professionals dedicated to solving complex business problems with innovative and cost-effective solutions.

Position Overview:
We are seeking a motivated Business Analyst Intern to join our Presales team. In this role, you will work alongside senior team members to research prospective clients, prepare platforms for demos, gather requirements, and assist in developing solutions that drive efficiency and growth. This is a hands-on role — you will be expected to think critically, communicate openly, and take ownership of your work from day one.
Internship Details

Duration: 3 months (with potential for extension or conversion to a full-time role based on performance)
Type: Full-time, on-site (Karachi)
Working hours: 3:00 PM – 12:00 AM (Monday to Friday)

Eligibility:

A fresh graduate with Bachelor's degree, (having relevant experience is also a plus), in Information Systems, Computer Science, Electrical/Electronics Engineering, or a related field.

Key Responsibilities

Presales & Client Research

Support senior team members in presales research — investigate prospective clients, their business, industry niche, products, services, competitors, and market positioning to prepare the team for discovery calls and proposals.
Prepare and configure platforms for client demos — set up Shopify, WooCommerce, or other eCommerce platforms with relevant sample data, themes, and configurations so they are demo-ready for client presentations.
Conduct market research and competitive analysis to provide insights for project development.

Requirements & Documentation:

Collaborate with stakeholders to understand business needs and translate them into technical requirements.
Assist in creating detailed documentation, including business requirements, user stories, and process flows.
Identify underlying client pain points — go beyond surface-level requirements to understand the real business problem before proposing solutions.

Project Support:

Analyze and optimize business processes to improve efficiency and performance.
Support in the preparation of documentation, project roadmaps, timelines, and deliverables.
Work with developers, designers, and QA teams to ensure alignment of project requirements.
Assist in tracking project progress, identifying risks, and suggesting mitigation strategies.

Client Interaction & Agile:

Participate in client meetings, sprint planning, and retrospectives to gain practical Agile/Scrum experience.
Create reports and presentations for internal and client stakeholders.
Provide support in testing and validating solutions to ensure they meet business needs.

Ownership & Quality:

Work independently on platforms used by Codup — once trained, take ownership of setting up, configuring, and navigating eCommerce and project management platforms without needing hand-holding.
Review and validate AI-generated outputs — when using AI tools for drafting documents, research, or analysis, critically review the output for accuracy, relevance, and completeness rather than accepting it as-is.
Proactively raise concerns and questions — if something in a project, a requirement, or a process doesn't make sense, speak up constructively with the team, the client, or leadership, regardless of seniority.

What We're Looking For

Hard Skills & Knowledge

Strong analytical and problem-solving skills — ability to break a problem down into components and think through root causes before jumping to solutions.
Excellent written and verbal communication skills in English.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and tools like Jira, Confluence, or Trello is an advantage.
Basic understanding of Agile/Scrum methodologies is preferred.
Awareness of current AI tools (e.g., ChatGPT, Claude, Copilot) and a practical understanding of when to use them — and when not to.

eCommerce & Platform Knowledge:

Familiarity with eCommerce platforms — especially Shopify and WooCommerce — is a strong plus. You don't need to be an expert, but understanding how online stores work, how products are listed, how orders flow, and what merchants care about will give you a significant head start.
B2B eCommerce knowledge is highly appreciated. If you understand how B2B differs from B2C (custom pricing, bulk orders, account-based purchasing, approval workflows), that puts you ahead of most candidates.
Experience with or exposure to any CMS, website builder, or SaaS platform used in the eCommerce space is a bonus.

Non-Negotiable: Willingness to Learn:

This is the one thing we will not compromise on. You may not know Shopify today. You may not have worked with B2B clients. That's fine — but you must demonstrate a genuine drive to learn new concepts, tools, and technologies quickly and independently. If you wait to be spoon-fed, this role isn't for you.

Soft Skills & Mindset:

Independent thinking — you have your own mental framework for approaching a task before using tools or asking for help. You don't start from a blank slate and let AI or a senior do all the thinking.
Critical judgment — when you receive an output (from AI, a teammate, or a document), you read it, question it, and improve it rather than forwarding it untouched.
Assertiveness with respect — you are willing to question ideas and push back on decisions that don't make sense, even from seniors, without being disrespectful. You share your own ideas instead of waiting to be told what to think.
Ownership and openness — if there's a problem with the work, the team, the process, or the client, you raise it early and constructively. You don't let issues fester.
Composure under pressure — you can handle tight deadlines and crunch-time situations without losing organization or quality in your work.
Curiosity and adaptability — you actively keep up with new technologies and approaches. You learn by doing, not by waiting to be trained.

What This Internship Offers:

Real exposure to presales processes, client interactions, and the full project lifecycle.
Hands-on experience with Agile/Scrum in a working product team.
Practical experience with eCommerce platforms (Shopify, WooCommerce) and project management tools.
Mentorship from senior BAs and project managers — including shadowing on client calls and proposal preparation.
A culture where your voice matters — we expect you to contribute ideas, not just execute instructions.
Potential for conversion to a full-time Business Analyst role based on performance during the internship.

About the Company

Codup

Ecommerce solutions, product development, integration

Codup provides software services across 23 countries in 8 years, focusing on three areas: ecommerce solutions, product development, and systems integration. It helps ecommerce brands offload technology work so they can focus on business; it supports rapid product shipping with smart compromises and trade-offs rather than building a massive feature set upfront; and it enables data harmony through API-based integrations across different software systems. What sets Codup apart is a strong emphasis on clear communication, mature processes, and deep domain understanding, which address common outsourcing pain points and ensure predictable delivery. The company's goal is to act as a trusted technology partner that enables clients to move faster, reduce costs, and achieve scalable, reliable tech solutions.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Houston, TX
Founded: 2012

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