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Rhino Entertainment Group

Automation & AI Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeSt Julian's, Malta

About the Job

Requirements

  • Requires 2–4 years of experience in automation, robotic process automation, process improvement, or a similar role.
  • Requires demonstrable hands-on experience building automations on at least one workflow/integration platform (such as Make, Zapier, n8n, or Power Automate cloud flows) or robotic process automation platform (such as UiPath, Automation Anywhere, Blue Prism, or Power Automate Desktop), with examples of work built.
  • Requires technical literacy to read documentation, handle authentication, and structure reliable data flows between systems using APIs, webhooks, or user-interface automation.
  • Requires experience implementing artificial intelligence or machine-learning tools in real business workflows.
  • Requires experience maintaining automations in production, including scheduling, monitoring, and handling failures.
  • Requires strong process-mapping skills, including the ability to diagram workflows based on interviews.
  • Requires a track record of training non-technical people on new tools.
  • Requires strong written and spoken English.

Responsibilities

  • Run structured workflow audits across departments.
  • Talk to staff to understand pain points and identify manual work.
  • Map processes and identify worthwhile automation opportunities.
  • Assess whether opportunities are best addressed through API integration, user-interface automation, artificial intelligence, or a combination.
  • Evaluate build-versus-buy decisions, with a preference for buying proven tools.
  • Research automation tools and artificial intelligence solutions relevant to iGaming.
  • Configure and deploy workflows using low-code or no-code platforms.
  • Design and build attended and unattended bots for systems without usable APIs, including back-office systems, payment-provider portals, legacy tools, and desktop applications.
  • Combine workflows with artificial intelligence where useful, including for document processing, data extraction, classification, and chatbots.
  • Connect systems through APIs and webhooks, and identify when an integration requires support beyond the role's scope.
  • Coordinate with engineering on complex integrations requiring code.
  • Manage vendor relationships for automation tooling.
  • Document automations with runbooks and clear ownership.
  • Establish a baseline before making changes so improvements can be measured numerically.
  • Monitor deployed automations to ensure they work and are used.
  • Track time saved, error reduction, and adoption rates.
  • Iterate based on feedback, discontinuing ineffective automations and expanding effective ones.
  • Review existing automations periodically to identify improvements.
  • Train people on new tools and workflows.
  • Find and support department champions who can become local experts.
  • Create self-service guides, videos, and templates.
  • Report automation impact to leadership monthly.

Desired Qualifications

  • Experience in iGaming, fintech, payments, or another regulated industry.
  • Experience with both API-based integration and robotic process automation, and judgment about when to use each.
  • Experience with document-processing or optical character recognition tools.
  • Certifications in a low-code or robotic process automation platform, such as Make, n8n, Microsoft Power Platform, or UiPath.
  • Data skills, including SQL, spreadsheets, or business intelligence tools.
  • Light scripting in Python or JavaScript when needed.

About the Company

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