Business Development Representative - Commercial

MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.

We are looking for a Business Development Representative to join our growing sales team. In this role, you will be responsible for managing and qualifying inbound demand from Commercial accounts. This role serves as the first point of contact for prospective customers, ensuring timely engagement, effective qualification, and proper routing to Commercial Account Executives.

What You Will Do

Inbound Lead Management

• Respond rapidly to all inbound MQLs (pricing and demo requests, content downloads, AIStor trial downloads, etc.).
• Qualify inbound leads for ICP alignment, workload fit, storage scale, environment, and project timing.
• Schedule and confirm qualified meetings for Account Executives.
• Document all research learnings and call notes clearly within CRM to ensure strong AE handoffs.

Live Chat Engagement

• Serve as primary responder for website live chat inquiries.
• Engage prospects in real time to understand use case and urgency.
• Convert chat conversations into qualified meetings.
• Escalate deeper technical questions to Sales Engineering when appropriate.

Paid Digital & Campaign Follow-Up

• Follow up on leads generated from paid media campaigns.
• Prioritize high-intent digital responses.
• Provide feedback to marketing on lead quality and trends.

Event Recruitment & Follow-Up

• Support pre-event meeting recruitment and post-event follow-up.
• Schedule commercial meetings tied to webinars, field events, and conferences.
• Track event-driven pipeline outcomes.

Lead Routing & Assignment

• Assign inbound leads to the appropriate Account Executive based on territory and segmentation.
• Ensure accurate and clean handoffs with complete context.
• Maintain SLA adherence for inbound follow-up.

CRM & Reporting

• Maintain strong CRM hygiene and data accuracy.
• Track qualification outcomes (meeting held, disqualified, recycled, etc.).
• Provide insights on inbound conversion trends.

Success Metrics

• Meetings held (not just scheduled)
• Meeting-to-Stage 1 opportunity conversion rate
• Speed-to-lead response time
• Live chat conversion rate
• AE acceptance rate of meetings
• Lead routing accuracy
• CRM data completeness