Logistics and Office Specialist

The Office & Logistics Specialist is responsible for supporting daily business operations through effective order management, logistics coordination, customer support, and administrative activities.

Acting as a key point of contact between customers, distributors, logistics providers, the HUB, and internal departments, the role ensures accurate order processing, timely deliveries, data integrity, and efficient operational support.

• Bachelor's degree in Business Administration, Logistics, Supply Chain, Economics, or a related field.
• 2-3 years of experience in logistics, customer service, order management, operations, or office administration.
• Experience working with ERP systems, preferably SAP.
• Strong organizational skills and attention to detail.
• Good understanding of order-to-delivery processes.
• Advanced knowledge of Microsoft Office, especially Excel.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and work independently.
• Analytical mindset and problem-solving skills.
• Fluency in English and local language.

• Process and manage customer orders.
• Coordinate deliveries and logistics activities.
• Monitor order status, stock availability, and back-orders.
• Handle customer inquiries, claims, and operational issues.
• Maintain accurate data in SAP and other business systems.
• Prepare reports and support business administration activities.
• Coordinate with suppliers, distributors, logistics providers, and the regional HUB.
• Support demand planning and inventory management processes.
• Support office management activities and ensure smooth day-to-day office operations.
• Coordinate office suppliers, service providers, and administrative documentation.
• Work closely with internal teams to ensure smooth daily operations.