Virginia Department of Social Services

Human services for Virginians

Family Services Specialist 2

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeGoochland, VA, USA$55k - $59kIn-person

About the Job

Requirements

A Bachelor's degree in a Human Services field, or a Bachelor's degree in any field plus at least two years of appropriate and related experience in a Human Services area.
Experience in the assigned program area and completion of required training programs, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Working knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems.
Skill in operating a motor vehicle and a personal computer with associated software.
Ability to communicate effectively orally and in writing; interview clients, assess needs, counsel them, and refer them to resources as needed; develop and implement service plans; make sound judgments within applicable laws, policies, and regulations; respond appropriately to clients' emotions; plan and manage work activities, service delivery, reports, correspondence, and records; establish and maintain effective relationships; attend and testify at court hearings; comprehend and apply policies and laws regarding adult abuse, child abuse, foster care, and adoptions; and stay current with developments in social work.
Must agree to and pass a driving-record check, FBI fingerprinting, and a pre-hire drug screen.

Responsibilities

Develop and implement individualized service plans using casework methods in Adult/Adult Protective Services, Child Protective Services, Foster Care, and Adoptions.
Interpret laws, policies, and regulations as they apply to the assigned area of responsibility.
Monitor, coordinate, and administer assigned programs.
Coordinate services within the assigned area of responsibility.
Interview clients and assess their needs and relevant factors, including education and skill levels, abilities, interests, and support systems.
Inform clients about related service-program rules and regulations and their right to participate.
Present cases to determine appropriate services and write and implement service plans.
Provide case management services and monitor compliance.
Manage program waiting lists.
Track expenditures, prepare and submit budget estimates, and ensure payment for services.
Complete required federal, state, and local planning and reporting.
Coordinate with other agencies and participate in multidisciplinary and interagency teams providing services to clients.
Monitor programs overall in the assigned area of responsibility.
Serve as a resource to clients and the community in the area of expertise.
Provide after-hours on-call coverage and respond to emergencies in child or adult protective services and/or foster care.

Desired Qualifications

Possession of a Bachelor of Social Work or Master of Social Work degree and a Commonwealth of Virginia social worker license.
Experience in the Virginia Department of Social Services system, including local-agency casework.

Candidates MUST have a Bachelor's degree. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions.

General Work Tasks (Illustrative Only) –

Interprets laws, policies and regulations as applied to specific area of responsibility;
Monitors, coordinates and administers specific programs as assigned;
Coordinates services within specific area of responsibility;
Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
Informs clients of related service programs rules/regulations, and right to participate;
Presents cases to determine appropriate services and writes/implements service plans;
Provides case management services to monitor compliance;
Manages program waiting lists;
Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
Completes necessary federal, state and local planning and reporting requirements;
Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
Conducts overall monitoring of programs in specific area of responsibility;
Serves as resource to clients and the community in area of expertise; and
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Knowledge, Skills, and Abilities: Knowledge- Working knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems.

Skills- Skill in operating a motor vehicle and personal computer with associated software.

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; attend and testify in court hearings, comprehend and apply complex policies and laws regarding adult abuse and child abuse, foster care adn adoptions, and stay abreast of current trends and developments in the social work field.

Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Minimum Qualifications:

See above description

Preferred Qualifications:

Possession of a BSW or MSW

Experience in the VDSS system (local agency casework)

Special Requirements:

MUST have a Bachelor's degree

Must agree to and pass the following background checks:

DMV driving record

FBI Fingerprinting

Pre-hire drug screen

Minimum Salary: $55,000.00

Maximum Salary: $59,000.00 (based on experience)

About the Company

Virginia Department of Social Services

Human services for Virginians

Virginia Department of Social Services is the state agency that designs and administers human-service programs for people and families across Virginia. Its responsibilities include food and energy assistance, foster care and adoption, child support, licensing, and abuse and neglect prevention. The department works with local social-services agencies and community partners to deliver benefits, protection, and family support. The agency spans benefits administration, protection, family services, regulation, and statewide oversight while providing policy, systems, funding, training, and operational support to Virginia’s locally administered social-services network.

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