District Manager
Express
District Manager
Express
Women's and men's fashion retailer
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About BonobosOur Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
POSITION OVERVIEW
The District Manager is responsible for leading a group of assigned stores within designated markets to drive profitable sales through Talent, Operations and Experience. Accountable for talent acquisition, development, and retention that supports operational excellence and an engaging experience in order to maximize sales. They demonstrate a Drive for results, are Accountable for their leadership and performance while being Collaborative and Courageous in communication.
KEY RESPONSIBILITIES
Attract and retain talent to support the needs of the district, region and brand
Lead the talent acquisition, immersion, education, and retention of store management
Focus on continuous talent development to build succession of future leaders
Drive profitable sales through effective business analysis
Identify operational and financial opportunities to address current business challenges and create action plans to deliver desired results
Teach and develop leaders in operations and ensure consistency across stores within their district
Possess strong business acumen with the ability to flex, adjust and pivot to internal and external factors to drive results
Lead performance management through coaching and adherence to company standards
Teach and ensure visual merchandising to brand direction across market
Provide daily leadership that motivates teams to achieve
Teach, develop and model exceptional customer in store interactions
REQUIRED EXPERIENCE & QUALIFICATIONS
5-8 years of relevant retail management experience
3-5 years minimum of multi-unit leadership, preferably with a specialty retailer
Bachelor’s degree in Business Management or related field or equivalent work experience
Proven results in driving top-line revenue, creating hospitality focused customer experiences, and attracting, developing, and retaining associates at all levels
Demonstrated ability to work in a high volume, fast-paced, rapidly changing, results-oriented work environment
Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders
Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management
CRITICAL SKILLS & ATTRIBUTES
Drives for results and coaches for performance
Builds trust throughout team while fostering inclusivity
Promotes a solutions – based culture
Leads with a sense of empowerment
Cultivates a learning culture
Visual Merchandising background
Highly effective communicator (written and verbal)
Warm, engaging and open to networking and recruiting talent at all times
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Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Express is a U.S. fashion retailer that offers versatile clothing for young professionals, including women's and men's lines. It originated in 1980 as Limited Express, a Limited Brands shop in Chicago, and grew to hundreds of mall-based stores before becoming an independent public company after its 2010 IPO. Express sells everyday wear—from casual to business-casual outfits—through its physical stores and a growing online channel. Unlike some peers that focus on a single niche, Express expanded into both genders and a broad range of styles, and it has emphasized updating its offerings and online presence to compete in an increasingly digital retail environment. The company aims to help customers build practical, stylish wardrobes suitable for work and social life, with an emphasis on accessible fashion for young professionals across the United States.
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