Simplify Logo

Full-Time

Implementation Specialist

Updated on 9/12/2024

Settle

Settle

51-200 employees

Payment solutions for CPG brands

Fintech
Financial Services
Consumer Goods

Compensation Overview

$75k - $120kAnnually

+ Variable Compensation + Equity + Benefits

Mid, Senior

Remote in USA + 1 more

Category
Inventory Management
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Required Skills
Sales
Communications
Marketing
Requirements
  • 3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Technical Sales or similar customer-facing roles, focusing on driving sales and implementing.
  • 3+ years of CPG industry experience. Understanding of key business tools across the supply chain or e-commerce industry including bill pay, inventory management, accounting software, and/or purchase order management systems.
  • 3+ years of quota carrying experience. You’re fluent as a sales-enabler in addition to being an SME.
  • Tenacity. You’re persistent when it comes to inserting yourself into conversations where you see uncaptured value.
  • Communication Skills. Ability to work with a variety of external and internal stakeholders with a wide range of technical knowledge.
  • Presentation Skills. Ability to present and demonstrate Settle’s unique value to customers.
  • Technical Troubleshooting. Able to solve technical problems with strong analytical skills.
  • Highly Collaborative. This is an incredibly cross-functional role and will require the right person to work alongside a range of teams.
  • Solutions Focused. Able to adapt product demos or presentations based on customer feedback and business-specific use cases.
  • Startup Mentality. Demonstrated ability to be resourceful and thrive in dynamic, rapidly evolving environments.
Responsibilities
  • Drive outcomes against KPIs for cross-sell adoption, focusing primarily on initial integration into complementary products, with a secondary emphasis on adoption of paid plans.
  • Empower the Sales team by educating prospects on the value of our products. Collaborate with reps to convert prospects and drive product adoption.
  • Partner with Customer Success to promote adoption of our full product suite among existing customers. Engage directly with customers to understand their needs and recommend appropriate Settle products. Support reps in converting customers to multi-product adoption.
  • Identify opportunities for new product adoption by analyzing customer needs, interests, and data insights. Collaborate with Sales, Customer Success, Product, Accounting Partnerships, Marketing, and Data teams to generate cross-sell and up-sell pipelines.
  • Lead product demos, highlighting the unique value of each product and how our platform integrates with customers’ tech stacks.
  • Serve as a subject matter expert (SME) on our products, features, and integrations, demonstrating how they excel compared to other supply chain solutions.
  • Troubleshoot and resolve technical issues that may hinder customer onboarding to new product lines.
  • Develop and refine onboarding and migration playbooks to ensure smooth and effective customer adoption of Settle products.
  • Collaborate with the Product team to stay updated on new launches, offering insights on growth opportunities and user experience improvements based on customer feedback.
  • Manage multiple projects across the customer lifecycle, from demo to full product adoption.

Settle offers a range of secure payment products tailored for Consumer Packaged Goods (CPG) brands, aiming to simplify cash flow management. Their tools help these brands understand and manage retailer and distributor margins, which is crucial for navigating challenges like supply chain disruptions and changing retail dynamics. Unlike many financial service providers, Settle focuses specifically on the needs of emerging CPG brands, allowing them to concentrate on growth rather than financial complexities. The company generates revenue by charging clients a fee or a percentage of transactions for its services, making it easier for CPG brands to handle their financial operations.

Company Stage

Series B

Total Funding

$521M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

8%

1 year growth

-5%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Settle's recent $145M credit facility from Silicon Valley Bank provides significant capital for expansion and product development, indicating strong financial backing.
  • The introduction of features like Automatic 3-Way Matching and the Purchasing Suite demonstrates Settle's commitment to innovation and improving operational efficiency for its clients.
  • Partnerships with Cin7 and Finaloop expand Settle's ecosystem, offering clients seamless integration and enhanced functionality, which can drive user adoption and satisfaction.

What critics are saying

  • The niche focus on CPG brands may limit market size and growth potential compared to more diversified fintech companies.
  • Dependence on strategic partnerships for enhanced functionality could pose risks if these partnerships dissolve or fail to deliver expected benefits.

What makes Settle unique

  • Settle focuses exclusively on CPG brands, offering tailored financial solutions that address unique challenges in retail and distribution margins, unlike broader fintech competitors.
  • The integration of real-time data analytics and AI-driven features like Automatic 3-Way Matching sets Settle apart by providing advanced, automated cash flow management.
  • Strategic partnerships with companies like Cin7 and Finaloop enhance Settle's platform, making it a comprehensive financial management solution for e-commerce and CPG brands.