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Smile Brands

Affiliates dental offices to deliver care

Dental Office Manager

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeBoonton, NJ, USA$70k - $74k /yrIn-person

About the Job

Requirements

  • Experience leading, coaching, or developing a team.
  • Knowledge of dental terminology and the day-to-day operations of a dental practice.
  • Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Comfort working with practice performance, scheduling, and financial metrics.

Responsibilities

  • Lead the day-to-day operations of the dental practice, ensuring efficient office operations and an exceptional patient experience.
  • Partner with the dentist and clinical team to support practice goals, patient care, and practice growth.
  • Lead, coach, and develop the office team, fostering collaboration, accountability, and engagement.
  • Oversee patient scheduling and help ensure the practice operates at its full potential.
  • Monitor production, collections, and accounts receivable, and identify opportunities for improvement.
  • Manage office expenses, supplies, and operational resources.
  • Support recruiting, onboarding, training, and retention of team members.
  • Create a welcoming environment for patients and ensure concerns are addressed promptly and professionally.
  • Ensure compliance with company policies, regulatory requirements, and applicable dental standards.
  • Monitor equipment and facility needs and coordinate maintenance when necessary.
  • Identify and implement opportunities to improve the patient and team experience.

Desired Qualifications

  • At least 1 year of experience managing or leading a dental office is preferred.
  • Strong communication and interpersonal skills.
  • A patient-first mindset and commitment to creating an exceptional experience.
  • A positive, collaborative leadership style.

About the Company

Smile Brands

Affiliates dental offices to deliver care

Smile Brands runs a large network of dental care offices by affiliating with independent dental practices. It provides these offices with support services, branding, operations, marketing, purchasing power, and centralized resources so they can manage and grow their practices while delivering dental care to patients. Revenue comes from patient fees and fees related to affiliations. The company differentiates itself through its extensive network of nearly 700 affiliated offices across 30 states, strong scale, and a commitment to social impact via the Smiles for Everyone Foundation, which offers free dental care to underserved communities. The goal is to improve access to quality dental care by enabling independent practices to operate more efficiently and expand their reach, while giving back to communities through charitable programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2005

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