Senior Learning Experience Designer

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.

Summary

The Senior Learning Experience Designer is responsible for the design, development, implementation, and maintenance of world-class programs for the Learning and Development team. This role will continuously improve learning programs using an array of creative. The Senior Learning Experience Designer (LXD) provides advanced, wide-ranging experience to lead the development of highly complex learning and development objectives.

This role works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. This individual contributes to organizational success by developing new policies, creating long-term learning strategies, and serving as a subject matter expert for the entire learning technology ecosystem.

ESSENTIAL FUNCTIONS

Advanced Strategic Orchestration

• Direct the application of existing design principles and guide the development of new policies and ideas for the learning organization.
• Orchestrate the design of complex, large-scale workforce upskilling initiatives that drive enterprise-wide digital transformation.
• Lead the prototyping and execution of cutting-edge, multi-modal learning products that address multi-functional business strategies.

Ecosystem Leadership & Governance

• Establish and maintain pedagogical checkpoints for generative AI usage across the job family, setting the standard for content validation.
• Lead the integration of complex tech stacks, including immersive VR/AR and AI-driven tutoring systems, ensuring enterprise scalability.
• Advise the wider firm on complex learning technologies and workflow solutions to bridge critical performance gaps.

Consultation & Network Management

• Consult with executive business leaders to translate overarching business strategies into capability outcomes and long-term performance improvements.
• Network with key contacts outside their own area of expertise, persuading and delivering messages that relate to the wider firm’s business objectives.
• Accountable through a team for the delivery of tactical business targets and high-level design metrics.

KNOWLEDGE / SKILLS / ABILITIES

• Master-level understanding of instructional systems design and strategic business consulting.
•  Expert-level data and analytics literacy to segment learners and interpret global performance trends.
•  Extraordinary resilience and comfort with the unknown; ability to thrive and maintain momentum amidst constant enterprise change.

EDUCATION & EXPERIENCE / COMPETENCIES / CERTIFICATIONS / LICENSES

Minimum Qualifications

• Bachelor’s degree in Curriculum Development, Education, Organizational Development, Business,or a related discipline.
• Minimum of 8 years of experience in designing, building and deploying instructor and e-learning modules. Experience with multimedia and web design technologies including video conferencing/webinar technologies, or 6 years and a Master's degree, or 12 years of related experience without a Bachelor’s degree; or equivalent work experience.

Preferred Qualifications

• Master’s degree or PhD; significant experience in managing global learning portfolios and defining success metrics.

DISCLAIMER

The job functions listed describe the general nature and level of work being performed by team members assigned to this job. They are not intended to be an exhaustive list and may be subject to change based on business needs.

WORKING ENVIRONMENT

Works in an office environment sitting at a desk or computer workstation for extended periods. Approximately 50-80 percent of time is spent using a personal computer. May travel for business meetings or training execution.

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $132,465 Mid: $165,580

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