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JD.com

E-commerce, logistics, and technology platform

Warehouse Supervisor

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeBuford, GA, USAIn-person

About the Job

Requirements

  • At least 3 years of experience in a warehouse, distribution, or third-party logistics environment.
  • At least 1 year of experience in a lead or supervisory role.
  • Strong knowledge of warehouse operations and safety procedures.
  • Bilingual proficiency in Mandarin is required.

Responsibilities

  • Oversee daily warehouse functions, including receiving, put-away, picking, packing, and shipping.
  • Ensure timely and accurate execution of customer orders.
  • Monitor productivity, adjust workflows, and address bottlenecks.
  • Supervise a team of warehouse associates; train, coach, and mentor team members.
  • Allocate labor and assign tasks to meet operational goals.
  • Conduct cycle counts and inventory audits to maintain accuracy.
  • Monitor quality control and escalate product or order discrepancies.
  • Enforce adherence to warehouse safety protocols and company standard operating procedures.
  • Promote a clean, organized, and safe work environment.
  • Communicate shift updates, challenges, and results to the Warehouse Manager.
  • Collaborate with internal teams and clients to troubleshoot operational issues.

Desired Qualifications

  • Familiarity with warehouse management systems or inventory systems.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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