Angkas

On-demand motorcycle ride-hailing and delivery platform

DREX Associate

Business OperationsConfirmed live in the last 24 hours

Full-timeCavite, PhilippinesNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in any related course is required.
At least 3 years of experience in operations management is required; transportation or logistics industry experience is preferred.
Computer literacy and experience with Google Sheets, Google Docs, and Google Forms are required.
Good communication skills are required.
Willingness to work beyond regular working hours when necessary and perform other department processes with less supervision is required.

Responsibilities

Empower and support the community structure and its designated leaders.
Align operations with company policies, programs, and performance targets.
Act as the primary liaison between management and the community to ensure operational synergy.
Disseminate official updates and directives clearly and consistently.
Analyze community performance metrics, including activity rates, cancellations, ratings, and key performance indicator compliance.
Acknowledge top performers and provide targeted coaching to those who need improvement.
Drive training and development initiatives to improve community standards.
Resolve community concerns promptly, empathetically, and professionally.
Coordinate with relevant departments to streamline assistance requests.
Synthesize community feedback into actionable insights for the management team.
Design and launch welfare, engagement, and productivity programs.
Facilitate interdepartmental projects that require community mobilization.
Oversee incentive programs and monitor their return on investment and effectiveness.
Monitor competitor changes and community sentiment to anticipate market trends.
Deliver data-driven recommendations to guide strategic decision-making.
Enforce company policies and operational standards.
Identify operational gaps and propose proactive, actionable solutions.
Provide strategic input on new programs and budgets, pending formal authorization.
Adopt industry best practices and share knowledge internally to foster learning.
Engage in ongoing professional development.
Execute special projects and high-priority initiatives as assigned.

Desired Qualifications

Experience in the transportation or logistics industry is preferred.

DREX Associate - Cavite

Angkas · Cavite, Philippines · Full-time · Posted 2026-06-29

Workplace: on_site

Department: Transport Operations

Description

1. Community Leadership & Engagement

Empower and support the community structure and its designated leaders.
Align operations with company policies, programs, and performance targets.
Act as the primary liaison between management and the community to ensure operational synergy.
Disseminate official updates and directives with clarity and consistency.

2. Performance Monitoring & Coaching

Analyze community performance metrics (e.g., activity rates, cancellations, ratings, and KPI compliance).
Acknowledge top performers and provide targeted coaching for those requiring improvement.
Drive training and development initiatives to elevate overall community standards.

3. Community Support & Case Handling

Resolve community concerns with speed, empathy, and professionalism.
Streamline assistance requests by coordinating effectively with relevant departments.
Synthesize community feedback into actionable insights for the management team.

4. Program Design & Execution

Conceptualize and launch welfare, engagement, and productivity programs.
Facilitate inter-departmental projects that require community mobilization.
Oversee incentive programs and rigorously monitor their ROI and effectiveness.

5. Competitor & Market Intelligence

Monitor competitor shifts and track community sentiment to anticipate market trends.
Deliver data-driven recommendations to guide strategic decision-making.

6. Governance & Compliance

Enforce strict adherence to company policies and operational standards.
Identify operational gaps and propose proactive, actionable solutions.
Provide strategic input on new programs and budgets, pending formal authorization.

7. Continuous Improvement

Adopt industry best practices and share knowledge internally to foster a culture of learning.
Engage in ongoing professional development to remain at the forefront of the field.
Execute special projects and high-priority initiatives as assigned.

Requirements

Bachelor's Degree of any related course
3+ years experience in operations management, preferably in the transportation or logistics industry.
Computer literate, experience in google sheets, docs and forms.
Good Communication Skills, computer literate, experience in google sheets, docs and forms.
Willing to work beyond his regular working hours if necessary, can perform other department processes with less supervision.

Apply

Apply at Angkas

About the Company

Angkas

On-demand motorcycle ride-hailing and delivery platform

Angkas operates a mobility platform in the Philippines that combines motorcycle ride-hailing and on-demand delivery in one app. It matches riders in real time via GPS, enabling passenger trips, city-to-city package delivery, and business logistics for partners. It differentiates itself through a focus on safety, reliability, and expanding services, building a large rider network across major cities. Its goal is to reduce urban congestion by offering fast, flexible mobility and last-mile delivery while creating flexible income opportunities for riders.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Makati, Philippines
Founded: 2016

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