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JP Morgan Chase

Runs a consumer bank and an investment bank

AI Principal Technical Program Manager

Program ManagementPosted on Nov 9
Full-timeNew York, NY, USA$194.8k - $285kIn-person

About the Job

Requirements

  • At least 7 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.
  • Extensive knowledge and understanding of modern technology concepts, terminology, and strategies, including artificial intelligence, cloud computing, data analytics, and emerging technologies.
  • Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support technical program management workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
  • Advanced analytical reasoning, critical thinking, and problem-solving skills to break down business, technical, and operational objectives.
  • Ability to lead through change, manage dependencies, and control change in high-pressure, shifting environments.
  • Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.
  • Experience partnering with risk, compliance, and control stakeholders to implement change in highly governed environments.
  • Experience planning and leading leadership meetings and strategic events, and managing multiple client projects and workstreams.
  • Advanced proficiency with spreadsheets, presentation tools, and AI-powered applications to drive insights and efficiency.

Responsibilities

  • Develop and implement strategic technical program plans aligned with organizational goals and cross-functional collaboration.
  • Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks.
  • Use enterprise-authorized AI capabilities to accelerate program planning, dependency and risk synthesis, and executive-ready reporting; validate outputs and handle data according to sensitivity requirements.
  • Engage, influence, and drive delivery of multiple AI initiatives with cross-functional, cross-product, and cross-line-of-business stakeholders.
  • Drive clarity and delivery on Agentic controls and governance scope within AMDP and with partners.
  • Scope problems, identify major issues and actionable opportunities, design solutions, and qualify their implications.
  • Foster strong relationships with stakeholders, clients, and cross-functional teams; provide direction and define decision-making procedures to achieve beneficial outcomes.
  • Prepare and deliver executive-level presentations, reports, and communications.
  • Identify process optimization opportunities, incorporate best practices, and stay informed about emerging technologies to promote continuous improvement.
  • Promote reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment with delivery standards.

Desired Qualifications

  • Expertise in the AI and data product lifecycle, including data discovery, data processing, model development, model deployment, and model monitoring.
  • Experience delivering AI-driven programs in banking, financial services, or similarly regulated industries.
  • Experience partnering with risk, compliance, control, and internal audit stakeholders to implement change in highly governed environments.
  • Microsoft Azure AI Engineer Associate, Google Professional Machine Learning Engineer, Amazon AWS Certified AI Practitioner, AWS Cloud Practitioner, or Microsoft Azure Fundamentals certification.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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