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The Cheesecake Factory

Restaurant chain with extensive dessert menu

Cashier

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeRichmond, VA, USA$14.50 - $18.50 /hrIn-person

About the Job

Requirements

  • Previous restaurant, hospitality, or food service industry experience is required.
  • Experience with cash registers, cash handling, and credit/debit transactions.
  • Ability to use front-of-house operations, including taking To Go orders or providing curbside service, is a plus.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Ability to lift up to 50 pounds and stand for extended periods while continuously bending, reaching, and twisting.
  • Must be at least 18 years old.

Responsibilities

  • Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience.
  • Answer phones and guest questions using clear, friendly communication.
  • Demonstrate active listening during guest interactions.
  • Use menu knowledge to make recommendations and handle food allergies confidently.
  • Assist guests with the app when placing or picking up orders.
  • Take and enter orders accurately using a point-of-sale system with attention to detail.
  • Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills.
  • Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction.
  • Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages.
  • Maintain cleanliness and organization of cashier and take-out areas.
  • Complete closing tasks and sidework with consistency and ownership.

Desired Qualifications

  • Familiarity with front-of-house operations, including To Go orders or curbside service.

About the Company

The Cheesecake Factory

Restaurant chain with extensive dessert menu

The Cheesecake Factory runs casual-dining restaurants with a wide menu of entrées and desserts, built on a family bakery legacy. Guests order large portions, with cheesecakes and other pastries playing a central role in the dining experience; the model scales from a wholesale bakery to restaurant locations with a consistent kitchen and menu. It stands apart by marrying a dessert-focused identity with a very large, eclectic menu and a bakery-origin story that helped it grow into a publicly traded chain (CAKE). Its goal is to expand into a nationwide brand known for generous portions and a broad, dessert-forward menu.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1978

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