JP Morgan Chase

Runs a consumer bank and an investment bank

Payment Lifecycle Analyst - Manual Payments

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeValenzuela, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems.
Ability to navigate dynamic environments with evolving priorities.
Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.

Responsibilities

Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.

Desired Qualifications

Knowledge of ISO or Swift message processing or management.
Experience with operations, controls, and problem-solving related to Payments, Cash, or Treasury Operations.
Experience in global payments and understanding of accounting and money movement processes.

Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.

As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.

Job responsibilities

Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.

Required qualifications, capabilities, and skills

Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.

Preferred qualifications, capabilities, and skills

Knowledge of ISO or Swift message processing or management.
Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations.
Experience in global payments and understanding of accounting and money movement processes.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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