All Accor

Global hotel management, franchising, loyalty program

Food and Beverage Team Member

Dining, Bar & Counter ServiceUpdated on Nov 11

Full-timeOxford, UK£20 - £25 /yrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Strong verbal and written communication skills are required.
A customer service mindset and commitment to guest satisfaction are required.
Ability to work in a fast-paced, team-oriented environment is required.
Basic mathematical skills for handling payments and transactions are required.
Knowledge of food safety and hygiene standards is required.

Responsibilities

Welcome guests to the food and beverage outlets and provide efficient, friendly, and professional service.
Convey the hotel's image through attitude, professionalism, and grooming standards.
Communicate proficiently in spoken and written English with guests.
Maintain good knowledge of the products.
Take responsibility for the designated section and station.
Ensure the food and beverage area remains well stocked.
Receive and process customer payments.
Ensure ingredient labels are visible at all stations.
Maintain hygienic food service techniques during service.
Clean and sanitize tables.
Take a positive problem-solving approach to guest problems and concerns.
Actively sell and promote hotel facilities and services.

Desired Qualifications

Relevant food and beverage service experience or training.
Certification in food safety or hospitality service.
Proficiency in point-of-sale systems.
Multilingual abilities.
Experience in an upscale or hotel dining environment.
Strong attention to detail and organizational skills.
Demonstrated ability to upsell and promote services.

Job Description

Welcoming the guests to our F&B outlets & providing efficient, friendly, and professional service
Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
Communicating proficiently in English (spoken and written) with guests
Good knowledge of our products
Take responsibility for your designated section and station
Ensuring that the F&B area remains well stocked at all times
Receiving and processing customers’ payments
Making sure ingredient labels are visible in all stations
Maintaining hygienic food service techniques during service
Cleaning and sanitizing tables
Taking a positive problem-solving approach to guest problems and concerns
Actively selling and promoting hotel facilities and services

Qualifications

**Required Qualifications:**

High school diploma or equivalent
Strong communication skills (verbal and written)
Customer service mindset with a commitment to guest satisfaction
Ability to work in a fast-paced, team-oriented environment
Basic mathematical skills for handling payments and transactions
Knowledge of food safety and hygiene standards

**Preferred Qualifications:**

Relevant food and beverage service experience or training
Certification in food safety or hospitality service
Proficiency in point-of-sale (POS) systems
Multilingual abilities
Experience in an upscale or hotel dining environment
Strong attention to detail and organizational skills
Demonstrated ability to upsell and promote services

Additional Information

WHAT IS IN FOR YOU

Employee benefit card offering discounted rates in Accor Hotels
Develop your talent through learning programs
Friends & Family Rates
Employee benefit card offering discounted rates at Accor worldwide
Free and delicious meal breaks on duty
Complimentary stays in the UK and North Ireland
30% food discounts in our restaurants
Pension Scheme
Health Insurance
Cycle-to-work scheme
Staff Uniforms Provided
Learning programs through our Academies
Opportunity to grow within your property and across the world
Friendly working Environment

Candidates must have the right to work in the UK

Compensation: 20 to 25 (GBP) (YEARLY)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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