Data Center Construction Quality Assurance and Quality Control - Quality Assurance/Quality Control

Quality Assurance and Quality Control Leadership

• Lead QA/QC oversight for data center construction activities across assigned projects or campuses.
• Ensure construction work is performed in accordance with approved drawings, specifications, codes, standards, project requirements, and OCI quality expectations.
• Develop, implement, and manage project-specific quality plans, inspection processes, quality checklists, and audit routines.
• Review contractor QA/QC plans, inspection test plans, method statements, material submittals, and quality procedures.
• Establish clear quality expectations with general contractors, trade partners, vendors, and internal project teams.
• Promote a culture of quality ownership, early issue identification, and continuous improvement across the project site.

Field Quality Inspections and Construction Oversight

• Conduct field inspections to verify installation quality across architectural, civil, structural, mechanical, electrical, low-voltage, controls, and related data center systems.
• Validate that installed work aligns with approved shop drawings, specifications, manufacturer requirements, and project standards.
• Monitor critical construction activities, including equipment installation, cable pathways, piping, containment, grounding, firestopping, penetrations, labeling, access control, and system integration points.
• Identify quality defects, installation issues, incomplete work, and risks to commissioning or operational readiness.
• Track corrective actions through closure and verify that rework meets required standards.
• Support walkdowns, punch list development, system readiness reviews, and turnover inspections.

Contractor and Vendor Quality Management

• Hold general contractors, subcontractors, suppliers, and vendors accountable for quality performance.
• Review contractor quality metrics, inspection results, non-conformance trends, rework items, and documentation status.
• Lead quality meetings with contractors and trade partners to review open issues, upcoming inspections, recurring defects, and corrective actions.
• Escalate quality risks that may affect schedule, cost, commissioning, safety, or operational turnover.
• Partner with procurement, construction, and commercial teams to evaluate vendor performance and support resolution of quality-related disputes.
• Ensure vendor-provided materials, equipment, and assemblies meet approved submittals, specifications, and manufacturer requirements.

Non-Conformance, Defect, and Corrective Action Management

• Manage non-conformance reports, quality observations, deficiency logs, and corrective action plans.
• Perform root cause analysis for recurring quality issues and drive preventive actions.
• Ensure defects are properly documented, assigned, prioritized, and resolved before system acceptance or turnover.
• Review contractor responses to quality issues and validate that proposed corrective actions are technically sound.
• Track trends in rework, failed inspections, incomplete documentation, and installation defects.
• Use quality data to improve contractor accountability, field execution, and future project standards.

Documentation, Turnover, and Commissioning Readiness

• Ensure project quality records are complete, accurate, and organized for turnover to commissioning and operations teams.
• Review QA/QC documentation, inspection records, testing reports, material certifications, equipment documentation, warranties, and as-built records.
• Support commissioning readiness by verifying that systems are installed, inspected, tested, labeled, and documented before commissioning activities begin.
• Partner with commissioning teams to resolve quality issues identified during pre-functional testing, functional testing, integrated systems testing, and operational readiness reviews.
• Ensure punch list items and quality defects are closed before final acceptance.
• Support smooth handover from construction to operations by ensuring quality documentation meets OCI expectations.

Design, Standards, and Constructability Support

• Review project drawings, specifications, and design packages for quality risks, constructability concerns, missing details, and potential field conflicts.
• Provide feedback to design and engineering teams based on field quality trends and lessons learned.
• Support development and refinement of OCI quality standards, inspection templates, construction checklists, and delivery playbooks.
• Ensure lessons learned from active projects are captured and incorporated into future designs, scopes, and contractor requirements.
• Partner with cross-functional teams to improve installation consistency, maintainability, and operational reliability.

Reporting and Stakeholder Communication

• Provide regular QA/QC status updates to project leadership, construction managers, commissioning teams, and senior stakeholders.
• Report on quality performance, open defects, non-conformance trends, inspection results, documentation status, and turnover readiness.
• Communicate complex quality issues clearly and professionally to both technical and non-technical audiences.
• Support executive-level reporting on major quality risks, contractor performance, project readiness, and mitigation plans.
• Maintain accurate quality dashboards, logs, reports, and action trackers.

Required Skills and Experience

• Strong experience in construction QA/QC, facilities development, mission-critical infrastructure, data centers, industrial facilities, or large-scale capital projects.
• Solid understanding of construction quality processes, inspection procedures, non-conformance management, corrective action tracking, and turnover documentation.
• Experience reviewing construction drawings, specifications, submittals, shop drawings, method statements, inspection test plans, and QA/QC documentation.
• Working knowledge of mechanical, electrical, plumbing, fire protection, controls, low-voltage, architectural, civil, and structural systems in complex facilities.
• Experience managing contractor and vendor quality performance on active construction sites.
• Ability to identify quality risks, installation defects, incomplete work, and documentation gaps before they affect commissioning or operations.
• Strong communication skills with the ability to work effectively with field teams, engineers, construction managers, vendors, and senior stakeholders.
• Demonstrated ability to manage multiple priorities in a fast-paced construction environment.
• Strong attention to detail, sound judgment, and the ability to drive issues to closure.
• Bachelor’s degree in Construction Management, Engineering, Architecture, Facilities Management, or a related field, or equivalent practical experience.
• Ability to travel as required to support project delivery, site inspections, quality reviews, and vendor engagement.

Preferred Qualifications

• Experience supporting hyperscale data center construction or other mission-critical facilities.
• Experience with commissioning readiness, integrated systems testing, operational turnover, and closeout documentation.
• Familiarity with quality management systems, inspection software, punch list tools, document control platforms, and construction management systems.
• Knowledge of ISO 9001 quality principles, construction audit practices, and formal quality management processes.
• Experience with AI infrastructure, high-density data halls, GPU deployments, liquid-cooled environments, or large-scale cloud infrastructure projects.
• Professional certifications such as CQM, CQE, PMP, LEED, OSHA, RCDD, BICSI, ASQ, or related credentials.
• Experience working with general contractors, EPC firms, trade contractors, equipment vendors, commissioning agents, and owner’s representatives.
• Strong understanding of data center operational requirements and how construction quality affects reliability, maintainability, and uptime.

Key Skills and Competencies

• Construction QA/QC management
• Data center facilities development
• Mission-critical construction oversight
• Field inspections and quality audits
• Contractor and vendor management
• Non-conformance and corrective action management
• Punch list and closeout management
• Commissioning readiness
• Technical documentation review
• Root cause analysis
• Risk identification and mitigation
• Executive and field-level communication
• Cross-functional coordination
• Continuous improvement
• Quality reporting and dashboards

Key Attributes

• Quality-focused and detail-oriented, with strong ownership of project outcomes.
• Able to balance quality discipline with the pace and urgency of large-scale construction delivery.
• Strong field presence and credibility with contractors, trade partners, and construction teams.
• Practical problem solver who can identify issues early and drive corrective action.
• Collaborative and professional, with the ability to influence across internal teams and external partners.
• Comfortable working in ambiguous, fast-moving environments with multiple active priorities.
• Data-driven and process-oriented, with a focus on measurable quality performance.
• Committed to safety, reliability, operational readiness, and continuous improvement.

What Success Looks Like

Success in this role means OCI data center construction projects are delivered with consistent quality, complete documentation, fewer defects, and stronger readiness for commissioning and operations.

A successful Senior Data Center Facilities Development Manager I – QA/QC will:

• Improve construction quality performance across assigned projects.
• Identify and resolve quality issues before they affect schedule, commissioning, or turnover.
• Hold contractors and vendors accountable for meeting OCI standards.
• Reduce rework through better inspection discipline, root cause analysis, and preventive action.
• Strengthen QA/QC documentation, reporting, and closeout processes.
• Support smoother commissioning and operational turnover.
• Build trust with construction, engineering, commissioning, and operations teams through clear communication and reliable execution.