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All Accor

Global hotel management, franchising, loyalty program

Food & Beverage Attendant

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeWellington, New ZealandIn-person

About the Job

Requirements

  • Previous experience in food and beverage, bar, barista, or hotel service roles is preferred but not essential.
  • A friendly and professional attitude and interest in hospitality and delivering guest experiences are required.
  • Comfort operating coffee machines or working behind a bar is required; training can be provided.
  • The candidate must be able to work in a fast-paced environment.
  • Strong communication and time-management skills are required.
  • The candidate must be physically able to stand for extended periods and lift or carry light trays or equipment.
  • The candidate must be flexible to work a rotating seven-day roster, with shifts starting as early as 6:00 a.m. or finishing late at night.
  • An understanding of basic food safety and hygiene practices is required.
  • The candidate must have New Zealand citizenship, permanent residency, or a current and valid work visa or permit.

Responsibilities

  • Greet guests warmly and professionally as they arrive.
  • Take food and beverage orders accurately and efficiently.
  • Deliver food and drinks to tables in a timely manner.
  • Clear and reset tables and maintain a clean dining area.
  • Handle guest queries, requests, and complaints with care.
  • Process payments using point-of-sale systems and handle cash and card transactions.
  • Restock supplies and keep stations stocked and tidy.
  • Follow hygiene, safety, and food-handling procedures.
  • Support colleagues and work collaboratively as part of a team.
  • Set up and pack down service areas as required.
  • Communicate dietary needs or guest concerns to the kitchen team.
  • Complete daily cleaning and closing checklists.

Desired Qualifications

  • Previous experience in food and beverage, bar, barista, or hotel service roles.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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