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Mohegan

Develops and operates gaming and hospitality destinations

Dual Rate Supervisor

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeWilkes-Barre, PA, USANo salary listedIn-person

About the Job

Requirements

  • Previous work experience as a dealer with knowledge of multiple games.
  • Ability to successfully complete rigorous table games supervisory training.
  • Knowledge of computer systems.
  • Willingness to work various shifts and flexible hours.
  • Previous table games supervisor or dual-rate experience is a plus.

Responsibilities

  • Supervise and secure all games in assigned table games and poker gaming areas.
  • Enforce internal controls, commission regulations, and table game procedures.
  • Ensure the accuracy and integrity of the Player Rating System.
  • Ensure the security of table games and related equipment and maintain clear communication with the Surveillance Department.
  • Improve staff skills through direct involvement in training, counseling, supervision, and evaluation.
  • Service guests and handle guest-related issues with composure and professionalism.
  • Service employees and handle employee-related issues with composure and professionalism.
  • Maintain open communication with the assistant or shift manager.
  • Keep abreast of special events, entertainment, employee activities, restaurant schedules, and related operations.
  • Provide an entertaining, exciting, and memorable guest experience.
  • Perform other related duties as assigned.
  • Promote superior guest service.

Desired Qualifications

  • Previous table games supervisor or dual-rate experience.

About the Company

Mohegan

Develops and operates gaming and hospitality destinations

Mohegan Gaming & Entertainment develops and operates integrated entertainment destinations focused on gaming and hospitality, including a flagship casino-hotel in Uncasville, Connecticut, plus properties in Las Vegas and Niagara and international management partnerships. It blends casinos, luxury hotels, dining, shopping, and live entertainment into cohesive resort experiences, earning revenue from gaming, lodging, food and retail sales, and events, with operations run through owned venues and outsourced management for partner casinos. It differentiates itself by offering a full-scale integrated resort model alongside international management services and partnerships to grow across multiple destinations using its gaming and hospitality expertise. Its goal is to become a leading provider of diversified entertainment and gaming experiences by expanding its portfolio, forming partnerships, and offering comprehensive management services in North America and international markets.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Montville, CT
Founded
1996

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