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Shake Shack

Fine-casual burger chain with licensing

Restaurant Shift Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeFolsom, CA, USAIn-person

About the Job

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to the local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Manage the flow of service and direct team members’ work on a shift to ensure high levels of safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly Team Members.
  • May assist with operational support functions such as purchasing, receiving, and inventory.
  • Participate in applicant interviews and assist with employee relations.

About the Company

Shake Shack

Fine-casual burger chain with licensing

Shake Shack operates a modern, premium fast-casual restaurant concept centered on high-quality burgers, fries, shakes, and frozen custard. It started from a hot dog cart in Madison Square Park and now runs company-operated restaurants with a significant licensing partner model to support global growth. Its food relies on 100% all-natural Angus beef, hormone- and antibiotic-free meat, cage-free chicken, and localized menu items that cater to different markets. The business makes money mainly through company-owned locations, with licensing fees from domestic and international partners. Shake Shack differentiates itself by offering better ingredients and “enlightened hospitality” in a casual, neighborhood-friendly setting, combining restaurant-quality food with accessible prices. Its goal is to expand its footprint worldwide while maintaining a community-focused, premium dining experience.

Company size
Not listed
Company stage
IPO
Headquarters
New York City, New York
Founded
2004

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