Onboarding Intern - Beauty & Wellness

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

As our Beauty Onboarding Intern, you’ll help turn a signed partner into a live, high-performing one. Working alongside our Onboarding team, you’ll support the handoff from Sales to go-live. That means helping set up outlets, training receptionists, stylists and therapists, and checking that qlub keeps getting used after the launch excitement fades. This is a hands-on, in-the-field internship. It suits someone who wants to learn how a fast-scaling fintech launches partners and likes seeing their work make a difference the same week.

What you'll own

• Help take new salons, spas and clinics from signed to live. Support account setup, system configuration and launch checklists. Keep Sales, Tech, Integrations and Account Management updated so nothing stalls.

• Train salon teams in person and remotely. After shadowing the team, run sessions for front desk and floor staff, from receptionists and stylists to therapists, nail technicians and barbers. Join refresher and performance visits once staff use qlub day to day.

• Track adoption after go-live. Monitor QR adoption, tipping and transaction trends outlet by outlet. Flag underperforming outlets early and help find out why.

• Capture what partners tell you. Log feedback from salon owners and teams and share it with Account Management. Help turn recurring questions into better training materials and guides.

Who you are

• You’re curious, quick to learn and comfortable asking questions when something isn’t clear.

• You take ownership of your tasks and follow through without being chased.

• You’re confident with people. That includes talking to a busy salon team between appointments.

• You’re interested in beauty, wellness or customer experience, and why a smooth checkout matters to the people working the floor.

• You want to learn how payments and fintech work in the real world.

What you'll need

• A current student or recent graduate (within the last 12 months) in Business, Hospitality, Marketing or a related field. No prior work experience required; part-time jobs, internships or customer-facing roles are a plus.

• Fluent English.

• Clear communication and the confidence to present to small groups.

• Good organization, attention to detail and basic comfort with Google Workspace and spreadsheets.

• A valid UAE residence visa (own, family or student sponsorship).

Nice to have

• Arabic language.

• Experience working in or with salons, spas or clinics, or familiarity with booking tools such as Fresha, Phorest or Zenoti.

• An interest in payments, fintech or startups.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally

• The opportunity to solve challenging problems in payments, hospitality, and customer experience

• A fast-moving environment where great ideas quickly become reality

• Close collaboration with experienced operators, builders, and industry experts

• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally

Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.