Professional Services Engineer
About the job
- At least 8 years of related experience with a bachelor's degree, 6 years with a master's degree, or relevant professional experience with a PhD; equivalent combinations of professional education/training and applicable work experience are also accepted.
- Experience deploying and administering NetApp Storage CDOT, troubleshooting performance issues, performing firmware and operating system upgrades, using OnCommand Unified Manager, Performance Manager, and Insight, and managing backup integration with NetApp technologies.
- Understanding of NetApp Storage concepts, management tools, and related storage technologies, including snapshots, controller failover, provisioning, deduplication, cloning, and SnapMirror; monitoring, troubleshooting, administration, replication, security hardening, and performance tuning.
- Experience in other NetApp storage technologies, including StorageGRID, E-Series, CVO, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Data Sense, and Amazon FSx for ONTAP, is highly regarded.
- Experience with automation tools such as NetApp Workflow Automation.
- Understanding of infrastructure components including compute, virtualization, and networks; NetApp/Cisco FlexPod architecture, Cisco UCS, IBM BladeCenter, System x, VMware vSphere, Microsoft operating systems and applications, and Commvault.
- Understanding of storage protocols and technologies, including CIFS, NFS, iSCSI, Fibre Channel switching, and networks.
- Knowledge of ITIL methodologies, including change, incident, problem, and configuration management.
- Understanding of the outsourcing/managed-services and cloud industries.
- Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms.
- Experience in Linux system administration.
- Strong customer communication and documentation skills.
- Ability to build and maintain strong relationships with internal and external stakeholders.
- A positive, proactive, team-oriented attitude and a flexible, innovative approach to work.
- Provide Level 3 infrastructure improvements, designs, new installations, and implementations using best practices, primarily with NetApp Storage and cloud products and services.
- Support customers by responding to incidents and requests and contributing to problem management.
- Perform infrastructure deployment and disaster recovery testing.
- ITIL Fundamentals certification.
- Basic PowerShell or Python scripting.
- Windows Server and related Microsoft technologies, including monitoring, troubleshooting, administration, replication, security hardening, and performance.
- Understanding of Docker, Jenkins, and Kubernetes.
About the company
Spot.io, part of NetApp, helps businesses manage cloud costs and infrastructure on AWS. It uses software that analyzes cloud usage and automates management to lower compute expenses, especially through AWS EC2 spot instances, which offer spare capacity at reduced prices. The product provides deep visibility into cloud spending, an AWS cost optimization calculator for estimating potential savings, and a free action plan tailored to each customer. Revenue comes from selling software licenses and consulting services. Target customers include enterprises using containers and orchestration tools like Kubernetes, EKS, ECS, KOPS, Docker Swarm, and OpenShift. The company aims to reduce cloud compute costs for customers while simplifying cloud operations and improving efficiency.
Company Size
51-200
Company Stage
Acquired
Total Funding
$53.2M
Headquarters
Tel Aviv-Yafo, Israel
Founded
2015
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Simplify's Take
What believers are saying
- Q4 FY2026 revenue hit $1.95 billion, up 12% year over year.
- NetApp raised FY2027 revenue guidance to $7.325-$7.575 billion after strong Q1 demand.
- Management reported more than 1,100 AI-specific deals in FY2026, with 350 more last quarter.
What critics are saying
- Flexera closed Spot's acquisition on March 3, 2025, shrinking NetApp's CloudOps scope.
- NetApp disclosed a May 20, 2026 WARN notice cutting 77 San Jose jobs.
- Pure Storage, Dell, and HPE are attacking AI storage wins aggressively through 2026.
What makes NetApp unique
- NetApp's ONTAP and all-flash arrays anchor its hybrid-cloud storage platform.
- FY2026 public cloud revenue reached $182 million, extending Cloud Volumes differentiation.
- AI-focused EF50 and EF80 target high-throughput workloads that protect GPU utilization.
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Benefits
- Health Insurance
- Phone/Internet Stipend
- Gym Membership
- Parental Leave
- Flexible Work Hours