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Accenture

Advises businesses and runs their technology

Sales Program and Incentive Management Associate

Data EntryConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • One to three years of experience in Customer Master Data Management or related MDM operations.
  • Experience in a global business service (GBS), business process outsourcing (BPO), or shared services environment.
  • Experience in Finance Shared Services, GBS, or BPO environment.
  • Exposure to global customer master operations and multiple enterprise resource planning (ERP) systems.
  • Knowledge of data governance, audit requirements, and internal controls.
  • Experience working with ticketing tools, workflow systems, or master data request trackers.
  • Basic to good understanding of customer creation, modification, extension, blocking, and deletion processes.
  • Working knowledge of SAP customer master data.
  • Knowledge of customer data validation, duplicate checks, tax details, and payment terms.
  • Basic to intermediate Microsoft Excel skills, including sorting, filtering, data validation, and lookup functions.
  • Effective written and verbal communication skills.
  • Ability to manage multiple requests, meet deadlines, and work effectively within a team.
  • Any graduation.

Responsibilities

  • Process customer master creation, modification, extension, blocking, and deletion requests in accordance with established procedures.
  • Validate customer information, including customer name, address, tax details, payment terms, and other mandatory data fields.
  • Verify supporting documentation and ensure appropriate approvals are available before processing requests.
  • Perform duplicate customer checks and identify discrepancies in existing customer records.
  • Maintain accurate customer master data across relevant ERP systems and organizational units.
  • Ensure all requests are processed accurately within defined turnaround times.
  • Maintain accurate trackers and documentation for requests, pending items, and service-level agreement (SLA) performance.
  • Meet defined turnaround times, productivity, quality, and service-level targets.
  • Identify data discrepancies, process gaps, and opportunities for continuous improvement.
  • Support internal and external audits by maintaining appropriate documentation and audit trails.
  • Follow data privacy, information security, and segregation-of-duties requirements.
  • Adhere to procedures in compliance with market-specific process policies.

Desired Qualifications

  • Exposure to SAP Master Data Governance (MDG).
  • Understanding of Order to Cash (O2C), Accounts Receivable, and customer onboarding processes.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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