B

Baystate Health

Operates regional hospitals and health services

Director Patient Care Services - Behavioral Health & Medical Surgical Nursing

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA$158.4k - $182kIn-person

About the Job

Requirements

  • Registered Nurse licensure in the Commonwealth of Massachusetts is required.
  • An Associate Degree in Nursing or a Bachelor of Science in Nursing is required.
  • A Master's degree is required.
  • A minimum of 3–5 years of progressive nursing leadership experience in an acute care, behavioral health, psychiatric, or related inpatient clinical environment is required.
  • Demonstrated experience in strategic planning, operational leadership, human resource management, and financial management is required.
  • Knowledge of healthcare delivery systems, healthcare regulations, accreditation standards, and patient care operations is required.

Responsibilities

  • Provide strategic and operational leadership for Behavioral Health/Psychiatric and Medical Surgical nursing services, ensuring alignment with organizational goals and priorities.
  • Develop, implement, and evaluate policies, programs, and services that support the delivery of safe, high-quality patient care.
  • Lead and support nursing leaders through coaching, mentoring, performance management, and professional development initiatives.
  • Foster collaborative relationships across disciplines and departments to improve patient outcomes, operational effectiveness, and organizational performance.
  • Partner with physician, nursing, and operational leaders to advance behavioral health initiatives, psychiatric nursing practice, patient safety, and workforce engagement.
  • Direct fiscal planning, budget development, resource allocation, and financial performance management across assigned areas.
  • Analyze operational, clinical, financial, quality, and patient experience metrics and implement improvement strategies as needed.
  • Promote a culture of evidence-based practice, trauma-informed care, innovation, professional development, and continuous learning throughout the organization.

Desired Qualifications

  • A Master's degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related field is preferred.
  • Experience leading Behavioral Health, Psychiatric, Medical Surgical, or other inpatient nursing services within an acute care environment is preferred.
  • Demonstrated knowledge of behavioral health operations, psychiatric nursing practice, workforce engagement, patient safety, and quality improvement initiatives is preferred.
  • Experience managing complex budgets and achieving operational and financial performance goals is preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

Recently Posted Jobs

Explore more opportunities at Baystate Health

See more jobs