Summer 2025
Technical Accelerator Consultant – Intern
Posted on 2/19/2025
ServiceNow
10,001+ employees
Cloud-based digital workflow and automation platform
No salary listed
No H1B Sponsorship
Orlando, FL, USA
Bachelor's
 AI & Machine Learning (2) |
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- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 0 -1 years' experience as part of a professional services organization; or equivalent education/experience.
- On track to obtain a Bachelors in Computer Science or STEM related field. AI/ML course work is an additional bonus.
- Excellent written, verbal communication, and presentation skills with the ability to clearly articulate solutions to complex technical problems.
- Strong personal commitment to quality and customer satisfaction.
- Assist in preparing for the delivery of one or more offerings from our portfolio of Impact accelerators to our customers remotely
- Assist with the development of new offerings for our Technical Accelerators portfolio.
- Assist in preparing client-facing and internal deliverables that are technology-related
- Assist with the coordination of customer meetings
- Monitor internal processes and assist with the identification of process improvement opportunities
- Understands business and technical problems addressed by the Impact product (security, upgrades, etc.)
- Develop and maintain strong working relationships with Impact staff and TAS members.
- Passion and curiosity about technology, and a relentless hunger for learning.
- Loves to win as a team and work efficiently in a collaborative environment.
- A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging.
- Have a hungry and humble mindset; and proactively seek help when challenges arise.
ServiceNow provides a cloud-based digital workflow platform that helps large organizations automate and streamline operations across IT, customer service, HR, security, and other business areas. Its Now Platform hosts a suite of applications via a SaaS model, where customers subscribe to access, update, and receive support and optional consulting services. The platform works by offering configurable workflows and automation across multiple business processes, enabling integration with existing systems and data, with regular updates delivered as part of the subscription. This approach differentiates ServiceNow from competitors through its enterprise-grade, cross-domain workflow platform, strong integration capabilities, and emphasis on a unified experience across IT and business operations. The company’s goal is to help customers modernize operations, reduce costs, and improve service delivery and experiences for employees and customers through automated digital workflows.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
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Simplify's Take
What believers are saying
- Q2 2026 subscription revenue reached $3.877 billion, up 24.5% year over year.
- AI ACV crossed $1 billion in Q2 2026, with 123 million-dollar ACV deals.
- ServiceNow raised 2026 subscription guidance to $15.760 billion-$15.780 billion after strong demand.
What critics are saying
- ServiceNow cut up to 1,000 jobs in 2026 after Moveworks, Veza, and Armis.
- Gross margin fell to 80.5% in Q2 2026 as hyperscaler and AI usage rose.
- Microsoft Copilot and Salesforce Agentforce attack ServiceNow's agent layer, compressing switching costs.
What makes ServiceNow unique
- ServiceNow owns enterprise workflow backbone in IT, HR, and security operations.
- AI Control Tower and AI Agent Studio deepen governance across regulated enterprises.
- 658 customers exceeded $5 million ACV in Q2 2026, showing entrenched enterprise scale.
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Benefits
Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -2%2 year growth
↑ 0%Jim Cramer advised investors to sell half their ServiceNow holdings and let the remainder run during the 25 August Mad Money Lightning Round. The enterprise software company hit $239.62 in January 2025 before dropping to roughly $81 in mid-April 2026. It has since recovered to $125.80. Cramer's recommendation follows ServiceNow's strong Q2 2026 results reported on 22 July. Subscription revenues grew 24.5% year-over-year to $3.877 billion, whilst the company's AI platform crossed $1 billion in annual contract value. Agentic deployments increased ninefold in nine months. Following the earnings, Bank of America raised its price target to $150 from $130, maintaining a Buy rating and citing ServiceNow's positioning in enterprise agentic AI.
Salesforce and ServiceNow both surpassed $1 billion in AI revenue but are taking different paths. Salesforce reported $11.13 billion in revenue, up 13%, with $6.7 billion in operating cash flow and a $25 billion share buyback. Its Agentforce and Data 360 products generated $3.4 billion in AI and data annual recurring revenue. ServiceNow grew faster, with subscription revenue of $3.877 billion, up 24.5%. The company secured 123 deals worth over $1 million and saw agentic deployments increase ninefold in nine months. However, operating income fell 54.75% due to acquisition costs. The companies' strategies differ: Salesforce focuses on agentic CRM, whilst ServiceNow positions itself as an AI control platform. This is reflected in their valuations, with Salesforce trading at 23 times trailing P/E versus ServiceNow's 75 times.
Software-as-a-Service companies are experiencing a resurgence after last year's selloff driven by artificial intelligence concerns. Several SaaS firms have demonstrated strong growth by incorporating AI into their operations. Palantir Technologies reported 93% year-over-year revenue growth in its most recent quarter, whilst Shopify posted 34% growth and ServiceNow achieved 24% growth. Despite their strong performance, Palantir and Shopify shares have declined this year and trade at premium valuations. ServiceNow, which provides workflow automation services to over 8,800 enterprise clients, appears relatively undervalued compared to its peers. The company's platform integrates legacy operations and AI agents into a unified interface. CEO Bill McDermott highlighted that AI software spending is expected to grow 53% this year, outpacing AI hardware spending growth by 17%.
ServiceNow's share price rose 12% in July, driven by strong second-quarter results and a broader recovery in software stocks. The enterprise software company reported revenue of $3.99 billion, up 24% year over year, surpassing analyst estimates of $3.93 billion. Subscription revenue, which investors favour for its consistency, increased nearly 25% to $3.88 billion. Adjusted net income rose 9% to $930 million, or $0.90 per share, beating the consensus estimate of $0.86. The company highlighted significant AI adoption, noting that agentic deployments on its core platform increased ninefold over nine months. ServiceNow raised its annual subscription revenue guidance to between $15.76 billion and $15.78 billion, reflecting nearly 23% growth over 2025.
ServiceNow has opened its first dedicated office in Brazil and announced three academic partnerships to develop AI talent in the region. The São Paulo facility spans 1,765 square metres and features 73 workstations, 11 conference rooms, two training rooms, and an outdoor terrace. The company's Latin American team has more than tripled over the past three years. In 2025, the number of customers purchasing AI in the region nearly quadrupled. ServiceNow and SENAI-SP launched an AI skills training programme in 2025 that has reached over 1,500 participants across São Paulo state. To date, 719 students have graduated, with 808 currently enrolled. Of these, 126 have earned the Certified System Administrator certification.