Operations Associate
About the job
- A valid driver's license.
- Comfort driving mid-size utility vehicles as needed.
- Ability to lift and maneuver items weighing up to 50 pounds.
- Ability to engage with customers professionally.
- Ability and willingness to work flexible hours, including nights, weekends, and holidays, as operations require.
- Physical ability to walk or bike several miles per day and handle equipment.
- Ability to work in various weather conditions, including inclement weather.
- Ability to operate company vehicles or e-bikes safely for work-related purposes in accordance with company policies and applicable laws, with or without reasonable accommodation.
- Adherence to personal protective equipment rules, strict cell phone protocols, and dress codes, including high-visibility vests and safe footwear.
- Support robots in the field to maintain readiness, ensure timely response and coordination, and fulfill orders as business needs arise.
- Assist with robot deployment, including preparation, inspection, cleaning, and placement.
- Track, document, and close escalation tickets while maintaining clear communications, updates, records, and supporting documentation.
- Safely operate company vehicles to move, recover, or reposition robotic units as needed.
- Follow company safety standards, escalate critical events appropriately, and ensure personal well-being.
- Secure, charge, sanitize, and account for robotic assets and associated equipment at the end of each shift.
- Properly handle, maintain, and store company-issued tools, devices, and protective gear.
- Document incidents and share observations that contribute to improvements in technology and operations.
- Collaborate with operations, engineering, and customer support teams to manage robot deployments, escalate technical issues, and support safety and training initiatives.
- Experience with Jira.
- One year of experience in last-mile delivery, robotics, or customer-facing industries, including direct field- or service-based customer-facing experience.
- Experience using work communication tools such as Slack.
About the company
Serve Robotics develops autonomous delivery robots and a Delivery-as-a-Service (DaaS) model for businesses in food and retail. Its lightweight self-driving robots transport orders through urban environments, replacing car-based deliveries with eco-friendly, curb-to-door service. Customers subscribe to the service and pay based on delivery volume and frequency, enabling scalable, predictable costs. The company also may generate revenue via partnerships and licensing for integration of its autonomous delivery technology. What sets Serve Robotics apart is the combination of practical, city-friendly robotics with a focus on sustainability and a subscription-based delivery platform, aiming to provide faster, more reliable, and lower-emission deliveries. The goal is to move away from traditional vehicles toward autonomous, environmentally friendly delivery solutions that reduce emissions and traffic while improving the customer experience.
Company Size
201-500
Company Stage
Post IPO Equity
Headquarters
San Carlos, California
Founded
2021
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Simplify's Take
What believers are saying
- August 17, 2026 Grubhub launch expanded Serve into Chicago, Los Angeles, and Alexandria.
- August 2026 DoorDash launches in San Jose and Washington, DC broadened addressable orders.
- Q2 2026 revenue reached $3.2 million, and cash plus securities totaled $235.4 million.
What critics are saying
- Uber Eats volume fell in Q2 2026, and the contract expires early 2027.
- Serve cut 2026 revenue guidance to $9 million-$10 million on August 6, 2026.
- Q2 2026 net loss hit $64.1 million; failed replacement demand threatens insolvency.
What makes Serve Robotics unique
- Serve pairs sidewalk robots with Grubhub, DoorDash, and Uber Eats marketplace integrations.
- August 2026 Beacon and microdepots reduce restaurant hardware and neighborhood launch costs.
- Diligent Robotics adds Moxi hospital robots, diversifying revenue beyond food delivery.
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Benefits
Professional Development Budget
Flexible Work Hours
Growth & Insights and Company News
6 month growth
4%1 year growth
4%2 year growth
6%Serve Robotics to present at Evercore ISI's 5th Annual Automation Tech & Physical AI Conference. NEW YORK, Oct. 05, 2026 (GLOBE NEWSWIRE) - Serve Robotics Inc. (Nasdaq: SERV), a leader in autonomous robotics, announced that on Wednesday, October 7, 2026, Ali Kashani, Co-Founder and Chief Executive Officer, and Brian Read, Chief Financial Officer, will host one-on-one meetings with investors at Evercore ISI's 5th Annual Automation Tech & Physical AI Conference in New York. Investors interested in connecting with Serve management at the conference may contact [email protected]. About Serve Serve Robotics (Nasdaq: SERV) designs and operates autonomous robots that navigate complex, human-centric environments. Since spinning off from Uber in 2021, Serve has deployed more than 2,000 robots across the U.S., reaching a population of approximately 3 million and supporting delivery for more than 4,000 restaurants. In 2026, Serve acquired Diligent Robotics, expanding its operations beyond sidewalk delivery into indoor service robots used in hospitals. Serve designs both the hardware and software behind its robots, enabling them to work safely in public and private environments at scale. Forward Looking Statements This press release contains "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when we or our management are discussing our beliefs, estimates or expectations. Such statements generally include the words "believes," "plans," "intends," "targets," "may," "could," "should," "will," "expects," "estimates," "suggests," "anticipates," "outlook," "continues," or similar expressions. These statements are not historical facts or guarantees of future performance, but represent management's belief at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside of our control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those more fully described in our filings with the Securities and Exchange Commission ("SEC"), including in the sections entitled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2025, as supplemented by the sections entitled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2026, and in the Company's subsequent SEC filings. The Company can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this press release are based on information available to the Company as of the date hereof, and the Company disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing the Company's views as of any date subsequent to the date of this press release.
Serve Robotics is targeting a $450 billion robotic and drone delivery market opportunity by 2030, citing ARK Big Ideas 2025 and NHTSA data. The company aims to reduce delivery costs from $8-$10 per human-courier delivery to under $1 using autonomous robots at scale. Serve operates over 2,000 sidewalk robots across 44 US cities and has completed more than 1.8 million deliveries with a 99.8% completion rate. Second-quarter revenues climbed 404% year-over-year to $3.2 million. However, lower Uber Eats volumes forced Serve to slash 2026 revenue guidance to $9-$10 million from $26 million. The company faces growing competition from Alphabet's Wing and Amazon's Prime Air, which are rapidly expanding drone delivery networks across hundreds of US locations.
Serve Robotics has lowered its 2026 revenue guidance to $9-10 million from $26 million after removing anticipated second-half increases in Uber delivery volumes from its outlook. The company attributed second-quarter Uber delivery-volume declines to changes in the operating model and integration between the firms. Total revenues grew more than 400% year-over-year to $3.2 million in the second quarter. DoorDash deliveries increased nearly 50% sequentially, whilst advertising accounted for nearly half of robotic food-delivery revenues. Hospital robotics generated recurring revenues through seven multiyear contract extensions and two new contracts. Serve Robotics is pursuing broader merchant access through its Beacon device, which connects customers and restaurants directly without relying on restaurant internet connections. The company estimates back-of-house integration barriers prevent nearly two-thirds of delivery orders from using robotic last-mile delivery in its operating areas.
DoorDash stock rating maintained at Market Outperform by Citizens. Published 08/24/2026, 05:14 AM (C) Reuters. Investing.com - Citizens reiterated a Market Outperform rating on DoorDash Inc. (NASDAQ:DASH) stock with a price target of $240.00. The stock currently trades at $223.49, with analyst targets ranging from $172 to $350, according to InvestingPro data. The firm commented on Australia's new minimum pay requirement for gig workers, which was set at A$31.30 ($22.11) per hour. The new rate exceeds Australia's minimum wage of A$26.44 ($18.98) per hour. Citizens expects a small headwind to DoorDash and Uber from the regulation. The analyst maintained the $240.00 price target on DoorDash shares. InvestingPro analysis suggests the stock is currently overvalued relative to its Fair Value, though eight analysts have recently revised earnings upwards. Investors can access detailed valuation analysis and 16 additional ProTips on the platform's comprehensive Pro Research Report. In other recent news, Serve Robotics Inc. announced a new partnership with Grubhub and expanded its collaboration with DoorDash to include Washington, DC, and San Jose, California. This expansion adds to Serve's existing operations in Chicago, Los Angeles, and Miami. The collaboration with Grubhub will focus on autonomous deliveries in Los Angeles, Chicago, and Alexandria, Virginia. Meanwhile, Lyft Inc. received a revised price target from Susquehanna, increasing it to $18 from $15, while maintaining a Neutral rating. Lyft's third-quarter outlook includes expected gross bookings of $5.5 billion to $5.67 billion and EBITDA between $183 million to $203 million. DoorDash Inc. also saw several analyst updates, with Susquehanna raising its price target to $250 based on strong second-quarter revenue growth of 36% year-over-year. Needham reiterated a Buy rating with a $265 price target, citing better-than-expected second-quarter results and strong management execution. UBS raised DoorDash's price target to $225, maintaining a Neutral rating, and noted the company's ongoing elevated investment levels. These developments reflect recent strategic moves and financial assessments for these companies. +0.21 (+0.26%) Real-time Data · 11:20:53 · USD Is UBER undervalued - or a trap? Gut instinct isn't enough. Our Fair Value calculator uses 17 proven valuation models to reveal what UBER is really worth. Get instant clarity on UBER - plus thousands of other stocks - before the opportunity disappears.
Waymo develops new chip for robotaxis in the US, while Nevada expands operating permits. Waymo has released specifications for its new custom silicon chip, which allows for more efficient processing of robotaxi data streams. At the same time, the state of Nevada has given the green light for the addition of up to 8,000 autonomous vehicles in the Las Vegas area. Waymo's new 5nm ASIC chip achieves over 1,000 TOPS of computing power Nevada authorized up to 8,000 robotaxis for Clark County over a 12-month period The Dutch Data Protection Authority fined Uber 825 million euros Waymo has taken the next step in streamlining its autonomous systems by developing a 5-nanometer ASIC chip. The new hardware is designed to handle the massive amount of data collected by Waymo Jaguar vehicles, which use 13 high-definition cameras on board. According to the company, this chip enables computing power exceeding 1,000 TOPS (trillion operations per second), comparable to Nvidia's top-tier automotive processors. This technological innovation is part of a broader strategy to reduce the construction and maintenance costs of robotaxis. Meanwhile, there has been a significant shift in the mobility sector in the state of Nevada. Regulators have issued business permits that will allow for up to 8,000 robotaxis to be brought into Clark County, which includes Las Vegas, over the next 12 months. Tesla, Uber, and Waymo have all applied for and received permits. While it is unlikely that the full capacity will be reached within a year, it marks an opportunity for the rapid scaling of autonomous services in densely populated urban areas. While Waymo focuses on technological infrastructure, competitors are adjusting their business models. Serve Robotics announced the expansion of its delivery platforms in Chicago, Los Angeles, and Alexandria. At the same time, Uber has faced legal setbacks in Europe: the Dutch Data Protection Authority fined the company 825 million euros, accusing the platform of systematically suspending driver accounts without sufficient explanation, which violates European data protection rules. Reflect Morning The stories that matter, in your inbox every morning at 7.