Network Plus

Maintains, builds, and delivers utility infrastructure

HR & Training Administrator Apprentice

HR Operations & CoordinationUpdated on Nov 13

Full-timeWorsley, Manchester, UK£22.6k - £26.4k /yrIn-person

About the Job

Requirements

Previous administration experience.

Responsibilities

Ensure the employee journey is smooth and consistent.
Serve as the first point of contact for most queries received via inboxes and telephone for assigned contracts, working with HR Advisors in line with the escalation process.
Assist Senior Talent Partners with preparing offer letters and employment contracts.
Liaise with candidates and develop relationships with them before employment.
Update and maintain records between HR and Senior Talent Partners.
Process starter documentation for PAYE (monthly and fortnightly), subcontractors, and Hudson, including eligibility-to-work documentation, training qualifications, and induction records on internal systems such as Modular Plus and Skills Station.
Ensure documentation is completed and stored correctly for Payroll, training, occupational health, and other departments.
Ensure employees and labour-only subcontractors are set up in IT systems within the correct timeframe.
Maintain the New Starter Inbox in ConnectWise.
Ensure all new starters hold valid ID cards to maintain site compliance.
Process salary increases and changes to terms and conditions in line with company policy and the delegation of authority.
Keep employee accounts up to date, including processing changes within the correct timeframe and before payroll cut-off dates.
Maintain and update accurate employee records, including changes of details and maternity and paternity leave.
Maintain accurate training records in line with role and contract requirements, liaising with Training Coordinators to ensure prompt turnaround of attendance certificates.
Handle reference requests.
Respond to employee and manager queries in a timely manner.
Monitor and report inclusion and diversity data using Excel.
Produce starters and leavers reports to monitor staff turnover.
Submit weekly training attendance, capacity, and cost-of-failure reports.
Raise and issue training recharges in line with company policy and procedure.
Submit a weekly team brief attendance report.
Produce and submit weekly CITB grant claims with the relevant accrediting body.
Produce accurate reports regarding raising and issuing training recharges in line with company policy and procedure.
Support production of ad hoc reports, such as Board reports or salary data.
Process leaver forms within the required timeframe, liaising with departments such as Payroll, Fleet, and IT.
Correspond with PAYE leavers regarding leave data by letter or email, including resignation acknowledgements.
Process individual training recharges as required.
Receive and deal with employee queries by telephone.
Maintain inboxes according to service-level agreements.
Perform other duties as required.

As a HR & Training Administrator, you will be responsible for ensuring the employee journey is smooth and consistent.

Alongside administration duties, you will be the first point of contact for most queries via the inboxes and the telephone for your assigned Contracts working with the HR Advisors inline with the escalation process.

You will be an integral part of the wider HR Department that supports wider business to maintain an efficient and effective service.

Recruitment

Assisting Senior Talent Partners with putting together offer letters and contracts of employment
Liaising with and developing relationships with candidates prior to employment
Update and maintain records between HR and Senior Talent Partners

New Starters

Processing starter documentation for PAYE (monthly & fortnightly), Subcontractor and Hudson, including eligibility to work documentation, training qualifications and induction records on all internal system such as Modular Plus and Skills Station
Ensuring all documentation is completed and stored correctly for wider departments such as Payroll, training and occupational health
Ensure that all employees/Labour only sub-contractors are set up within the correct time frame to ensure smooth introduction into the business (IT Systems)
Maintain the New Starter Inbox (Connectwise)
Ensure that all New Starters hold valid ID Cards to maintain site compliance

Employees
Maintaining Employee Records (Includes but not limited to):

Processing salary increases/changes to terms and conditions inline with Company policy and the DOA
Ensure employee accounts are up to date to include any changes within the correct time frame i.e. payroll cut off dates
Maintain and update accurate employee records – change of details, Maternity & Paternity Leave.
Maintain accurate training records, in line with Role & Contract requirements, liaising with the relevant Training Co-ordinators to ensure prompt turnaround of certificates of attendance
Reference Requests
Respond to any employee/manager queries received in a timely manner

Reporting

Monitoring and reporting on Inclusion and Diversity Data using Excel
Producing starters and leavers reports to monitor staff turnover
Submitting weekly training attendance, capacity and cost of failure report
Raise and issue training recharges in line with company policy and procedure
Submit a weekly team brief attendance report
Produce & submit weekly CITB grant claims with the relevant accrediting body
Produce accurate reports regarding raising and issuing training recharges in line with company policy and procedure
Supporting with the production of any adhoc reports required, such as the Board
Report or salary data

Leavers

Process any leavers forms on in the required timeframe liaising with the required departments i.e. Payroll, fleet, IT etc.
Correspond with PAYE leavers regarding leave data via letter/email – Resignation Acknowledgement
Process individual training recharges as required

Adhoc (Include but not limited to):

Telephone – receiving & dealing with employee queries
Emails – maintaining inboxes according to SLAs
Any other duties as required

Previous administration Experience

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

Recently Posted Jobs

Explore more opportunities at Network Plus

See more jobs