Product Owner

Job Description

We are seeking an enthusiastic and detail-oriented Product Owner to join our dynamic team in Bengaluru, India. As a Product Owner, you will play a pivotal role in bridging the gap between our product vision and development execution. 

The Product Owner will lead the development of fraud detection and prevention products within a FinTech environment. This role focuses on maximizing product value by defining and prioritizing features that reduce financial crime, improve customer trust, and meet regulatory requirements. You will work closely with engineering, data science, risk, and compliance teams to deliver scalable, real-time fraud solutions.

This is an excellent opportunity for a visionary professional who thrives in an agile environment and is passionate about building products that make a real impact.

• Partner with Product Managers to develop, maintain, and communicate a clear and compelling product roadmap aligned with strategic business objectives
• Create and prioritize a healthy, well-organized product backlog, ensuring all features and user stories are clearly defined with acceptance criteria
• Write comprehensive user stories and conduct detailed requirements analysis to translate complex business needs into actionable development tasks
• Define sprint goals and collaborate with development teams during planning activities to ensure clarity and alignment on deliverables
• Conduct user journey mapping and usability testing to understand customer needs and validate product decisions with data-driven insights
• Formally accept completed work and ensure it meets quality standards and acceptance criteria before release
• Manage cross-team dependencies and communicate build progress, forecasted delivery timelines, and product performance to stakeholders
• Support product discovery activities through elaboration of features from the roadmap, conducting ROI analysis to determine approval for build
• Ensure Non-Functional Requirements are created, maintained, and tested against throughout the product lifecycle
• Actively participate in agile ceremonies and scaled agile events, promoting agile values and driving continuous improvement through inspect and adapt cycles
• Leverage business systems knowledge, industry requirements, and practical implications to support informed product priorities
• Analyze product performance metrics and KPIs to recommend data-driven solutions and approaches to the Product Manager

• Own the product vision and roadmap for fraud detection and prevention capabilities

• Translate business, risk, and regulatory requirements into clear user stories and acceptance criteria

• Manage and prioritize the product backlog based on fraud risk, customer impact, and ROI

• Collaborate with data science teams on fraud models, rules engines, and machine-learning initiatives

• Work closely with engineering teams to deliver real-time and batch fraud solutions
  Partner with Risk, Compliance, AML, and Operations teams to ensure regulatory alignment

• Define and monitor KPIs such as fraud loss reduction, false positives, approval rates, and customer friction

• Support model lifecycle management (feature changes, monitoring, retraining, explainability)

• Ensure solutions comply with regulatory and data privacy requirements (e.g., PSD2, GDPR, PCI DSS)
   

Qualifications

**Education:**

• Bachelor's degree in any discipline, preferably in Business, Information Technology, or related field

**Required Experience:**

Overall 10+ years experience 

• Proven experience in a Product Owner or similar product management role
• Demonstrated experience working within a software or product development organization
• Proven track record of successfully interfacing and collaborating with cross-functional teams including development, design, and business stakeholders
• Experience working in an agile or scaled agile environment

**Essential Skills & Knowledge:**

• Proficiency in writing clear, concise user stories with well-defined acceptance criteria
• Expert-level backlog prioritization and management skills
• Solid understanding of user journey mapping and process mapping techniques
• Experience conducting or interpreting usability testing and user feedback
• Comprehensive knowledge of agile ways of working, agile metrics, and sprint execution
• Strong understanding of compliance, governance stewardship, and regulatory requirements
• Ability to define and track success metrics and OKRs
• Proficiency with work management tools such as JIRA, Azure DevOps (ADO), or similar platforms
• Hands-on experience with collaboration tools such as Miro or equivalent
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities with a data-driven mindset
• Demonstrated stakeholder management and relationship-building capabilities

• Proven experience as a Product Owner or Product Manager in FinTech or financial services

• Hands-on experience with fraud detection and prevention systems

• Strong understanding of card, payment, or digital fraud (e.g., transaction fraud, account takeover, identity fraud)

• Experience working with data-driven products and analytics platforms

• Solid knowledge of Agile/Scrum frameworks

• Ability to work with technical and non-technical stakeholders

• Strong prioritization and decision-making skills in high-risk environments

**Preferred Skills & Knowledge:**

• Experience with user research methodologies and user behavior analysis
• Knowledge of user feedback analysis and incorporation into product decisions
• Understanding of product strategy and strategic planning
• Familiarity with agile metrics tools and dashboards
• Experience in financial services or fintech organizations
• Certification in product management or agile methodologies (Scrum, SAFe, etc.)

**Behavioral Attributes:**

• Demonstrates exceptional organizational and time management skills
• Shows strong attention to detail and commitment to quality
• Exhibits collaborative and inclusive approach to working with diverse teams
• Displays innovative thinking and openness to new ideas and approaches
• Maintains transparency and integrity in all communications and decision-making
• Demonstrates resilience and flexibility in dynamic, fast-paced environments
• Shows genuine customer focus and empathy for end-user needs
• Exhibits goal-oriented mindset with strong drive to deliver results
• Maintains a positive, enthusiastic attitude even in challenging circumstances
• Demonstrates decisiveness and ability to make informed decisions under uncertainty
• Shows willingness to accept feedback constructively and adapt accordingly
• Actively supports and celebrates the success of team members

Additional Information

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.