Astrana Health

Technology-enabled platform delivering value-based care

Human Resources Generalist

Compensation & BenefitsUpdated on Nov 13

Full-timeAlhambra, CA, USA$60k - $80k /yrIn-person

About the Job

Requirements

A bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field is preferred; an equivalent combination of education and relevant professional experience will be considered.
Five or more years of progressively responsible human resources experience is preferred, including hands-on experience in at least two of benefits administration, leave of absence administration, and workers’ compensation. Ability and willingness to cross-train across all three functions is required.
Experience applying FMLA/CFRA and other leave requirements, coordinating workers’ compensation claims, and resolving employee benefits issues; California and multi-state experience is preferred.
Working knowledge of employee benefits administration, workers’ compensation coordination, leave laws, and the ADA interactive process.
Strong organizational and case-management skills, including attention to deadlines, documentation, confidentiality, and regulatory requirements.
Ability to manage assigned cases and administrative priorities independently, exercise sound judgment, and escalate complex or sensitive matters appropriately.
Clear, empathetic, and professional written and verbal communication with employees, managers, vendors, and cross-functional partners.
Proficiency with HRIS/HCM platforms, HR reporting, and Microsoft Office applications, including Excel, Word, and PowerPoint.
Familiarity with AI-powered productivity tools such as ChatGPT, Claude, or comparable platforms to support research, reporting, documentation, and process improvement while maintaining appropriate data privacy and confidentiality standards.

Responsibilities

Support day-to-day health and welfare benefits administration, including enrollment, qualifying life events, eligibility changes, employee inquiries, and coordination with carriers and benefits partners.
Review benefit records and transactions for accuracy; research and resolve eligibility, deduction, enrollment, and claims-related issues in partnership with Payroll, HRIS, carriers, and vendors.
Assist with annual open enrollment, employee communications, audits, reporting, and benefits-related process improvements.
Coordinate employee leave requests and ongoing case administration under applicable federal and state leave laws, including FMLA, CFRA, pregnancy-related leave, and other statutory or company-provided leaves.
Track leave eligibility, required notices, certification requests, deadlines, extensions, benefits continuation, and return-to-work documentation; maintain accurate and confidential case records.
Support the ADA and applicable state-law interactive process by coordinating documentation, tracking requests and follow-up, and escalating accommodation determinations to appropriate HR and Legal partners.
Communicate with employees, managers, Payroll, and HR Business Partners regarding leave status, procedural requirements, and return-to-work coordination.
Coordinate intake and administrative processing of reported workplace injuries and illnesses, including timely delivery of required forms and referral to the workers’ compensation administrator or carrier.
Maintain claim records, monitor case status and required follow-up, and coordinate with employees, managers, the claims administrator, and Risk or Legal as appropriate.
Assist with medical work status documentation, modified-duty and return-to-work coordination, and alignment between workers’ compensation, leave, and accommodation processes while maintaining their distinct requirements.
Support required reporting, audits, data accuracy, and continuous improvement of benefits, leave, and workers’ compensation workflows.
Perform other related HR duties and projects as assigned.

Desired Qualifications

PHR, SHRM-CP, or relevant benefits or leave administration certification is preferred.
Healthcare experience, including hospital, clinic, IPA, or MSO operations, is preferred.
Experience working with HRIS platforms, benefits carriers, claims administrators, and leave administration vendors; ADP Workforce Now experience is preferred.

We are seeking a detail-oriented and experienced Human Resources Generalist to join our Human Resources team at Astrana Health. In this role, you will play a key part in administering employee benefits, workers’ compensation, and leave of absence programs across our growing, multi-state healthcare organization. You will serve as a trusted resource for employees and managers, ensuring timely, accurate, and compliant HR support while collaborating with internal teams and external partners. The ideal candidate brings hands-on experience in all three areas, strong organizational and problem-solving skills, and the ability to independently manage day-to-day responsibilities in a fast-paced environment.

Our Values:

Put Patients First
Empower Entrepreneurial Provider and Care Teams
Operate with Integrity & Excellence
Be Innovative
Work As One Team

Benefits Administration

Support day-to-day health and welfare benefits administration, including enrollment, qualifying life events, eligibility changes, employee inquiries, and coordination with carriers and benefits partners.
Review benefit records and transactions for accuracy; research and resolve eligibility, deduction, enrollment, and claims-related issues in partnership with Payroll, HRIS, carriers, and vendors.
Assist with annual open enrollment, employee communications, audits, reporting, and benefits-related process improvements.

Leave of Absence and Accommodation Administration

Coordinate employee leave requests and ongoing case administration under applicable federal and state leave laws, including FMLA, CFRA, pregnancy-related leave, and other statutory or company-provided leaves.
Track leave eligibility, required notices, certification requests, deadlines, extensions, benefits continuation, and return-to-work documentation; maintain accurate and confidential case records.
Support the ADA and applicable state-law interactive process by coordinating documentation, tracking requests and follow-up, and escalating accommodation determinations to appropriate HR and Legal partners.
Communicate clearly with employees, managers, Payroll, and HR Business Partners regarding leave status, procedural requirements, and return-to-work coordination.

Workers’ Compensation Administration

Coordinate intake and administrative processing of reported workplace injuries and illnesses, including timely delivery of required forms and referral to the workers’ compensation administrator or carrier.
Maintain claim records, monitor case status and required follow-up, and coordinate with employees, managers, the claims administrator, and Risk or Legal as appropriate.
Assist with medical work status documentation, modified-duty and return-to-work coordination, and alignment between workers’ compensation, leave, and accommodation processes while maintaining their distinct requirements.
Support required reporting, audits, data accuracy, and continuous improvement of benefits, leave, and workers’ compensation workflows.
Perform other related HR duties and projects as assigned.

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; an equivalent combination of education and relevant professional experience will be considered.
PHR, SHRM-CP, or relevant benefits or leave administration certification preferred.
Five or more years of progressively responsible human resources experience preferred, including hands-on experience in at least two of the following areas: benefits administration, leave of absence administration, and workers’ compensation. Ability and willingness to cross-train across all three functions required.
Experience applying FMLA/CFRA and other leave requirements, coordinating workers’ compensation claims, and resolving employee benefits issues; California and multi-state experience preferred.
Healthcare experience, including hospital, clinic, IPA, or MSO operations, preferred.
Experience working with HRIS platforms, benefits carriers, claims administrators, and leave administration vendors; ADP Workforce Now experience preferred.
Working knowledge of employee benefits administration, workers’ compensation coordination, leave laws, and the ADA interactive process.
Strong organizational and case-management skills, with attention to deadlines, documentation, confidentiality, and regulatory requirements.
Ability to manage assigned cases and administrative priorities independently, exercise sound judgment, and escalate complex or sensitive matters appropriately.
Clear, empathetic, and professional written and verbal communication with employees, managers, vendors, and cross-functional partners.
Proficiency with HRIS/HCM platforms, HR reporting, and Microsoft Office applications, including Excel, Word, and PowerPoint. Familiarity with AI-powered productivity tools, such as ChatGPT (OpenAI), Claude (Anthropic), or comparable platforms, to support research, reporting, documentation, and process improvement while maintaining appropriate data privacy and confidentiality standards.

About the Company

Astrana Health

Technology-enabled platform delivering value-based care

Astrana Health runs a physician-focused, technology-enabled care platform that supports providers in delivering proactive, preventive, value-based care. Its end-to-end system coordinates care across affiliated networks, a management services organization, and primary, specialty, and ancillary clinics to help more than 20,000 providers and over 1.6 million Americans in value-based arrangements. How it works: the proprietary platform connects clinicians, patients, and care settings, enabling proactive care planning, care coordination, and efficient delivery of services in primary and specialty care. The company differentiates itself by combining a large provider network, an MSO, and clinics with a single tech platform to scale value-based care and improve patient experiences and outcomes rather than relying on fragmented, fee-for-service models. Its goal is to create a healthcare system that delivers better care, better experiences, and better outcomes for all.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Alhambra, CA
Founded: Not listed

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