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United Parcel Service

Ships packages and freight around the world

Local Sort Supervisor

Warehouse & FulfillmentPosted on Nov 7
Part-timeBemidji, MN, USA$26.25 - $42.65 /hrIn-person

About the Job

Requirements

  • Demonstrated leadership and supervisory abilities.
  • Knowledge of package-handling operations and UPS procedures is preferred.
  • Ability to manage competing priorities in a fast-paced operational environment.
  • Ability to analyze operational performance and implement corrective actions.
  • Ability to hold employees accountable while maintaining positive working relationships.
  • Strong organizational skills and attention to detail.
  • Commitment to safety, service, and operational excellence.
  • An associate's or bachelor's degree is preferred but not required.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States for this employer.

Responsibilities

  • Direct and oversee daily local sort operations to ensure packages are processed accurately and within established service commitments.
  • Coordinate staffing, employee assignments, and work areas based on daily volume and operational needs.
  • Monitor package flow, production levels, and operational performance to identify and address inefficiencies.
  • Ensure proper handling, scanning, loading, and dispatch of packages.
  • Proactively identify operational challenges and implement solutions to maintain service and productivity.
  • Coordinate with the morning preload team, delivery drivers, feeder department, and other operational departments as needed to ensure seamless communication and package movement.
  • Maintain operational accountability throughout the sort and ensure all assigned responsibilities are completed.
  • Promote a strong safety culture by ensuring employees follow UPS safety policies, procedures, and safe work methods.
  • Conduct safety observations and address unsafe behaviors or working conditions.
  • Ensure employees receive appropriate training and understand their job responsibilities.
  • Maintain compliance with company policies, procedures, and applicable labor agreements.
  • Take immediate action to correct safety concerns and prevent workplace injuries.
  • Provide daily direction, coaching, and feedback to hourly employees.
  • Establish clear performance expectations and hold employees accountable for meeting operational standards.
  • Recognize strong performance and identify opportunities for employee development.
  • Address attendance, performance, and conduct issues promptly and consistently.
  • Foster a positive, respectful, and productive work environment.
  • Build effective working relationships with employees, union representatives, and management.
  • Monitor service performance and ensure all packages are processed to meet established commitments.
  • Review operational reports and performance indicators to identify trends and improvement opportunities.
  • Address service failures, misloads, package exceptions, and other operational concerns.
  • Ensure proper communication and follow-up on unresolved operational issues.
  • Drive continuous improvement in productivity, efficiency, service, and employee performance.
  • Communicate operational expectations, staffing needs, and performance updates to management.
  • Maintain accurate operational records and complete required reports and documentation.
  • Communicate effectively with employees and management regarding daily operational changes and expectations.
  • Exercise sound judgment when addressing employee concerns and operational challenges.
  • Ensure appropriate communication and coordination between departments within the extended center.

Desired Qualifications

  • Strong communication, interpersonal, and problem-solving skills.

About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1907

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