Full-Time

Live Operations Associate

Roku

Roku

1,001-5,000 employees

Streaming hardware and ad-supported content

No salary listed

Company Historically Provides H1B Sponsorship

Austin, TX, USA + 1 more

More locations: Stamford, CT, USA

Hybrid

Fridays may be remote; in-office Mon-Thu.

Bachelor's

Category
Business & Strategy (1)
Required Skills
Excel/Numbers/Sheets

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Requirements
  • Bachelor's degree in an Engineering, or related discipline
  • 4+ years in the digital media space, ideally across partners of different sizes
  • 4+ years in live online video operations with fundamentals in signal acquisition (transport streams, satellite downlink and fiber) and live workflows using SCTE markers
  • Experience managing Linear Programming schedules and Linear/Broadcast EPG
  • Experience monitoring and troubleshooting CDN-related issues
  • Familiarity with metadata concepts and feed formats such as XML and JSON
  • Advanced Excel skills and experience working in custom CMS tools
  • Strong communication skills with the ability to identify, prioritize, and track critical paths to resolution
  • Cross-functional collaboration experience with technical and business stakeholders
  • Structured, self-organized approach to problem solving
  • Knowledge of OTT and live streaming platforms and technology
  • Ownership mindset, collaborative working style, and ability to flex to nights/weekends as needed
Responsibilities
  • Provide operational support across multiple concurrent live streams, maintaining clear communication and fast issue triage
  • Orchestrate tasks among production, service partners, and on-shift support engineers with clear directions and checklists
  • Partner with senior engineers and cross-functional teams on high-severity issues, balancing mitigation and root-cause analysis
  • Deliver timely reports with key metrics, incidents, mitigations, and follow-ups
  • Contribute to tooling improvements; assist in testing and adoption of automation that increases operational efficiency
  • Manage customer notifications and workflow coordination to meet service-level agreements
  • Assist in training and onboarding of new Live Event staff as the team scales
Desired Qualifications
  • A strong understanding of DAI/ SSAI / SCTE35 / SCTE224 Tech is a plus.
  • Experience working with cloud based live streaming technologies is a plus.
  • Understanding of DRM and other content protections schemes is a plus
  • Experience with live events such as premier sporting events, fashion shows and music concerts

Roku provides a streaming entertainment ecosystem built around hardware devices (Roku TVs, streaming players, smart home gear, and audio gear) and a purpose-built operating system. Its devices run the Roku OS to deliver apps and streaming content to televisions. The Roku Channel offers free, ad-supported content and Roku Originals are exclusive programs produced in-house, bundled with advertising revenue and content distribution. The business model blends hardware sales, advertising, and distribution of content through its platform. Roku differentiates itself by offering a wide range of affordable devices, a centralized ad-supported free channel, and in-house originals, creating an integrated yet open platform for apps and content. The company’s goal is to grow a large, easy-to-use streaming ecosystem that combines hardware, software, and content to reach many households and monetize through device sales, ads, and distribution deals.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

San Jose, California

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 revenue reached $1.35 billion, with $164 million net income and 37.9 billion hours.
  • Platform revenue rose 25% in Q2 2026, driven by advertising and subscriptions.
  • The August 2026 AI channel and fresh FAST additions expand ad inventory and engagement.

What critics are saying

  • Fox’s $22 billion acquisition freezes guidance and risks integration disruption through first-half 2027.
  • Fairground AI’s slop channel cheapens Roku’s brand and invites creator backlash.
  • Amazon, Google, and Samsung control TV distribution; Roku loses if home-screen economics shift.

What makes Roku unique

  • Roku OS controls 100 million households and the TV home screen, not just hardware.
  • The Roku Channel bundles FAST, subscriptions, and ads into one monetization layer.
  • Roku’s June 2026 home-screen redesign deepens discovery and retention across its platform.

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Benefits

Unlimited vacation days

Medical, wellness, and financial benefits

Free snacks and access to fitness center at headquarters

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
The Verge
Aug 7th, 2026
Watching Roku's AI channel is like eating from a trough.

Watching Roku's AI channel is like eating from a trough. Startup Fairground wants to win people over with a never-ending stream of slop. by Charles Pulliam-Moore Aug 7, 2026, 11:59 AM PDT Image: Roku / Fairground Charles Pulliam-Moore is a reporter focusing on film, TV, and pop culture. Before The Verge, he wrote about comic books, labor, race, and more at io9 and Gizmodo for almost five years. The appeal of free ad-supported streaming television (FAST) channels has always been the way they make it easier to (re)discover classic films and series. But Roku's latest experiment in the FAST space has less to do with traditionally produced entertainment and is entirely focused on giving viewers access to a constant source of AI-generated content. This week, Roku added four new channels to its library of streamable programming. Along with dedicated feeds for old episodes of Mad TV, Whose Line Is It Anyway?, and a variety of Black sitcoms, the platform also debuted a 24/7 stream filled with projects from Colin Petrie-Norris' AI startup, Fairground. Partnering with Roku is a significant step up for Fairground, which launched in 2025 and is reportedly working on its own AI-generated adaptations of Robin Hood and Dracula. But watching the Fairground channel, you get the distinct sense that Roku hasn't really gotten all that much out of the deal aside from the ability to say that it's getting in on the gen AI craze. Like all FAST channels, Fairground AI Creator TV is filled with a curated selection of programming that you're meant to watch somewhat passively. While you can scrub forward and backward a few seconds, there's no way to choose exactly what kinds of videos the channel serves up. That might add a fun sense of discovery to the channel if it featured series and films that were actually riveting. But everything that I saw while watching for about an hour was more or less the same kind of short-form slop that text-to-video models have become known for. Aside from being produced with AI, there's no consistent theme or genre to any of Fairground's programming - all of which is made by a selection of content creators who have partnered with the company. The Verge daily. A free daily digest of the news that matters most.

Elite IT Business Solutions LLC
Aug 7th, 2026
Watching Roku's AI channel is like eating from a trough.

Watching Roku's AI channel is like eating from a trough. by bleffel | Aug 7, 2026 The appeal of free ad-supported streaming television (FAST) channels has always been the way they make it easier to (re)discover classic films and series. But Roku's latest experiment in the FAST space has less to do with traditionally produced entertainment and is entirely focused on giving viewers access to a constant source of AI-generated content. This week, Roku added four new channels to its library of streamable programming. Along with dedicated feeds for old episodes of Mad TV, Whose Line Is It Anyway?, and a variety of Black sitcoms, the platform also debuted a 24/7 stream filled with projects from Colin Petrie-Norris' AI startup,... This post was originally published on this site

The Streamable
Aug 7th, 2026
Roku hits record profit in second quarter.

Roku hits record profit in second quarter. The company reported a net income of $164.2 million in the quarter, and streaming hours rose as well. - August 7, 2026 Known for breaking major streaming stories, he's covered everything from Netflix policy shifts to Peacock's ad-tier changes. A sci-fi fan and Toshiba Fire TV user, he brings sharp analysis and a love for the genre to his reporting. Roku will soon no longer be a standalone company. Fox is set to acquire the company in a deal worth $22 billion. Until the deal closes, however, Roku will continue to issue quarterly earnings reports of its own, and its second-quarter results show that the company is quite healthy as it prepares to be brought under the Fox tent. Key details: * Record profit: Roku had a record high net income of $164 million in the second quarter. * Everyone's watching: Streaming hours on Roku hit nearly 38 billion during the quarter. * New and improved: Roku also launched a new home screen in Q2. Article continues below this related video: Something is interfering with this video Turn off ad blockers to watch this or try refreshing this page Why You've Been Wrong About Scream 3 All Along Roku generated total revenue of $1.35 billion in the second quarter, up 22%. The company recorded a net income of $164.2 million, its highest ever, and more than 10 times its net income in the year-ago quarter of $10.5 million. The second quarter marked Roku's fifth straight profitable three-month period. Streaming hours were also up for the Roku platform during the quarter. Total hours streamed across all Roku platforms reached 37.9 billion, a 7% year-over-year increase. In April, the company announced that it had surpassed 100 million streaming households globally, giving it a commanding presence in the marketplace. Subscription revenue also rose in the quarter, moving up 26% to $548 million, and ad sales were up 25% to $673 million. In all, the report paints a rosy picture of the company as it moves toward its acquisition by Fox. In discussing the Roku deal during Fox's earnings call on Thursday, Fox CEO Lachlan Murdoch said that "together, Fox and Roku combine premium live content, deep market relationships, scale distribution and leading platform capabilities, including subscriptions, to respond to the evolving needs of consumers and advertisers." A new Roku home screen experience launched during the second quarter, and company executives called the early returns on that launch "encouraging" in their letter to shareholders. They say the new experience has "improved our ability to retain households in the U.S., resulting in more users we can serve and thus reducing overall costs to grow streaming households."

Yahoo Finance
Aug 6th, 2026
Roku beats Q2 estimates with $1.35B revenue ahead of Fox acquisition

Roku reported second quarter results that beat analyst expectations, with adjusted earnings per share of $1.08 versus the $0.60 estimate and revenue of $1.35 billion against the $1.3 billion estimate. Total net revenue increased 22% year-over-year, while platform revenue grew 25% to $1.22 billion. The company generated net income of $164 million and adjusted EBITDA of $254 million, both record highs. Advertising revenue rose 25% to $673 million, with gross margin expanding to 62.4%. Subscriptions revenue increased 26% to $548 million. Streaming hours reached 37.9 billion, up 7% year-over-year. Devices revenue declined 1% to $134 million. Fox Corporation is acquiring Roku under a definitive agreement announced on 15 June 2026. The company did not provide financial guidance due to the pending acquisition.

Yahoo Finance
Aug 6th, 2026
Roku president sells 20,538 shares for $3M via pre-planned trading arrangement

Charles Collier, President of Roku Media, sold 20,538 shares of Roku for $3.0 million on 4 August 2026, according to an SEC Form 4 filing. The transaction was a cashless option exercise at a strike price of $49.59, with shares sold at a weighted average price of $145.93. Following the sale, Collier directly holds 15,200 shares valued at $2.24 million. He retains exposure through 71,883 derivative securities, including vested and unvested awards. The transaction was executed under a Rule 10b5-1 trading plan, indicating predetermined instructions rather than a discretionary decision. At the time of sale, Roku had delivered a 72% one-year total return. Roku operates a streaming television platform serving over 60 million active accounts, with a market capitalisation of $21.9 billion and trailing twelve-month revenue of $5.0 billion.