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Ecolab

Provides water, hygiene, infection prevention solutions

Associate Industry Technical Consultant

Implementation & Technical Account ManagementPosted on Nov 10
Full-time

About the Job

Requirements

  • A university degree or equivalent in Chemical Engineering, Chemistry, Biochemistry, Food Processing, or a related field.
  • Three to five years of previous experience in the Food and Beverage industry; dairy-sector experience is preferred.
  • Knowledge of basic chemistry and microbiology.
  • Analytical and solution-oriented problem-solving skills.
  • Willingness and ability to travel extensively to customer sites and production facilities, approximately 60% of the time, including overnight stays.
  • Experience with programmable logic controller (PLC) systems, ability to interpret clean-in-place (CIP) records, and a basic understanding of digital tools.
  • Strong writing and reporting skills.
  • Proficiency in written and spoken English.
  • A valid driving license.
  • High regard for safety.

Responsibilities

  • Troubleshoot customer sanitation and related issues, including food product quality and microbial safety concerns, by delivering on-site technical support and consultation to employees and customers.
  • Provide specialized application support to local Sales/Service Representatives, Account Managers, Corporate Account Managers, and District Managers, including conducting surveys, preparing proposals, supporting start-ups, optimizing processes, identifying cost-saving opportunities, and managing conversion to new offerings across customer bases or market segments.
  • Deliver advanced training to Food and Beverage personnel and customers on sanitation programs, technical application of sanitation products, and structured problem-solving approaches.
  • Liaise with customers, universities, technical associations, and industry vendors, and stay current with new technologies, technical developments, and relevant regulatory requirements.
  • Provide accurate, courteous, and timely technical consultation by phone and email to internal and external customers and original equipment manufacturers, following up through issue resolution.
  • Identify savings opportunities, validate and improve clean-in-place (CIP) and open plant cleaning (OPC) processes at customer sites, and support food-process applications.
  • Promote the company's safety culture and represent the company professionally to the industry.

Desired Qualifications

  • Previous experience in the dairy industry, preferably with familiarity in clean-in-place (CIP), ultra-high temperature (UHT) or evaporator cleaning, cheese mould cleaning, and membrane cleaning.

About the Company

Ecolab

Provides water, hygiene, infection prevention solutions

Ecolab provides water, hygiene and infection prevention solutions and services to about three million commercial locations in more than 170 countries. It combines cleaning, sanitizing, disinfection, and water-treatment products with on-site service and data-driven insights to help customers improve safety, cleanliness, and efficiency. Its global scale and breadth across food, healthcare, hospitality and industrial markets, plus a large field service network, differentiate it as an integrated partner rather than a one-off supplier. Its goal is to help customers run safer, cleaner operations while using water and energy more efficiently and reducing environmental impact.

Company size
10,001+
Company stage
IPO
Headquarters
St Paul, MN
Founded
1923

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