Principal Technical Product Manager - AWS Payments and Fraud Prevention

Description

AWS Payments and Fraud Prevention is hiring a Principal PMT-ES to define and drive large-scale, cross-company initiatives that shape the future of AWS's payment infrastructure. As one of AWS's foundational services, Payments and Fraud Prevention manages the complete payment lifecycle for AWS customers: providing accurate financial information, ensuring efficient collection and disbursement, and protecting AWS and its customers from fraud-related damage.

In this role, you will tackle problem spaces that impact the full breadth of AWS services and drive the next wave of strategic growth for the company. You'll focus on long-term deliverables with the opportunity to deliver projects of broad scale and scope. As a member of the product team working across multiple initiatives, you'll collaborate with a group of product leaders and be expected to help solve problems that span multiple business groups.

The ideal candidate will be a combination of a detective and a diplomat. You'll learn complex technical systems and their interconnections while building relationships across multiple business leaders. You dive deep into problems with data and draft persuasive working-backwards narratives based on your insights. You adapt quickly to the evolving AI landscape while building ambitious plans that can be delivered over time.

You are an excellent communicator—equally comfortable speaking with junior engineers and senior executives. You thrive in ambiguity and move fluidly from one idea to the next as you drive problems to conclusion and discover new areas with business potential.

Key job responsibilities
• Develop product requirements working backwards from customer needs, focusing on products that enable growth, efficiency, and scaling of AWS's payment acceptance, fraud prevention, collections, and disbursements capabilities
• Write compelling business cases articulating investment priorities and long-term strategic vision
• Investigate technical systems spanning multiple business units, identifying integration opportunities across payment processing, fraud detection, and financial operations platforms
• Build consensus across product management, engineering, solution architecture, and business development to achieve shared goals across payment operations, fraud prevention, and platform infrastructure
• Leverage AI to transform customer experience and operations, designing autonomous systems that reduce friction in payment flows, accelerate fraud investigations, enable real-time decision-making across millions of transactions, and deliver personalized payment experiences
• Drive innovation in payment security by defining next-generation capabilities including autonomous fraud detection, AI-powered risk assessment, and intelligent payment routing that balance customer experience with fraud protection
• Own end-to-end delivery of multi-year initiatives, managing complex dependencies across payment methods, fraud systems, and global compliance requirements
• Develop and mentor product talent across the organization

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Basic Qualifications

- 7+ years of working as a Technical Product Manager experience
- 5+ years of technical (software development, network development, IT, other related) experience
- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
- Experience communicating complex concepts clearly and persuasively to different audiences
- The ability to dissect complicated technical problems and build simplified customer experiences for internal and external customers.
- Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations

Preferred Qualifications

- Knowledge of professional software engineering practices & best practices for the full software development life cycle and operations
- Experience working with large-scale billing, payment and fraud prevention systems
- Experience in pricing a product or feature, or in defining and executing a go-to-market strategy
- Experience with public cloud technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.