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Atrium Health

Operates hospitals and care network

Registered Nurse - Patient Access and Care Team

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Graduate from an accredited School of Nursing.
  • Hold a current license to practice as a Registered Nurse in the applicable state.
  • Apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states where new clients may reside.
  • Hold BLS certification as required by policy guidelines.
  • Speak English and adapt communication to the patient audience.
  • Lift up to 25 pounds and perform the required physical activities, including prolonged sitting and telephone headset use, walking, standing, reaching, stooping, bending, pushing, and pulling.
  • Have intact sight, hearing, smell, and touch, good finger dexterity, critical-thinking ability, and the ability to concentrate in a fast-paced environment with interruptions and respond quickly to changing patient or call-center conditions.

Responsibilities

  • Perform telephone triage with a diverse patient population.
  • Assess needed care and collaborate with patients and others to provide clinical solutions.
  • Provide comprehensive nursing assessment in an untraditional nursing environment.
  • Participate in team conferences and help assess patient education needs.
  • Notify each practice, physician, and/or managed care client of all patient, parent, or managed care client encounters before office opening, regardless of follow-up needs.
  • Notify designated leadership of operational concerns.

Desired Qualifications

  • Hold a Bachelor of Science in Nursing (BSN).
  • Have experience in telephone triage, pediatrics, and emergency department triage.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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