Expeditors

Global logistics and freight forwarding services

Ocean Import Agent

Logistics & TransportationUpdated on Nov 12

Full-timeDublin, IrelandIn-person

About the Job

Requirements

A bachelor's degree is preferred.
At least 1 year of experience in ocean import with a freight forwarder is essential.
Deep-sea experience with full container load (FCL) and less than container load (LCL) shipments is essential.
Effective interpersonal skills are required.
Good computer skills, including Excel, Word, and PowerPoint, are required.
Attention to detail is required.
Fluency in English is required.

Responsibilities

Ensure timely and accurate movement of freight and information while providing customer service within the Ocean Import Department.
Apply operations and industry knowledge, customer service, vendor relations, procedure and productivity standards, accounting, and accurate and timely billing in daily work.
Understand department process flow and identify best practices to improve operational efficiency and productivity.
Communicate with overseas contacts and respond promptly to internal and external emails and requests.
Escalate problems to management when necessary.
Pursue self-development.

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities

Operations/Industry Knowledge
Customer Service
Vendor Relations
Procedure and Productivity Standards Adherence
Accounting
Accurate and Timely Billing
Self Development
Understand department process flow, looking for best practices to improve operational efficiency and productivity
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary

Qualifications

Bachelor's degree preferred.
1 year + experience in Ocean Import with a freight forwarder essential
Deep sea experience FCL & LCL essential
Effective interpersonal skills
Good computer skills (Excel, Word, PowerPoint)
Attention to Detail
Fluent in English

Reporting Structure

Ocean Import Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

Recently Posted Jobs

Explore more opportunities at Expeditors

See more jobs