Principal Professional Services Cloud Architect

Description

Application deadline: Nov 14, 2026

The Amazon Web Services (AWS) Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) specializing in the telecommunications and media vertical. PCA’s work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales process, providing technical expertise and guidance throughout the customer's cloud journey.
In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Designing scalable, secure AWS solutions for telecommunication and media customers, accounting for regulatory compliance, specific telecom and IT workloads needs
- Providing technical guidance during pre-sales and implementation, translating customer's requirements into solution architectures
- Collaborating with Account Managers and SDTs to to ensure proposed solutions are realistic and achievable
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

Basic Qualifications

- 10+ years of cloud architecture and solution implementation experience
- Experience managing and delivering large-scale enterprise IT projects
- Experience with software development life cycle (sdlc) and agile/iterative methodologies
- Bachelor's degree in Computer Science, Math, or a related field

Preferred Qualifications

- Knowledge of compliance and security standards across the enterprise IT landscape
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience implementing AWS services in a variety of distributed computing environments
- Experience managing executive customer relationships and key business stakeholders
- Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
- Experience with enterprise systems including SAP, Oracle, and custom applications
- Experience in performance optimization and cost management for cloud environments
- Experience explaining technical concepts in pre-sales environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.