Discharge Veterinary Assistant / Veterinary Technician

At Carolina Veterinary Specialists - Matthews in Matthews, North Carolina, we are a leading specialty veterinary hospital providing advanced care in neurology, surgery, medical oncology, emergency, cardiology, internal medicine, and radiation oncology. Our mission is to deliver exceptional patient care while supporting pet families through every step of their pet’s treatment journey. We foster a collaborative, compassionate, and learning focused environment where every team member contributes to positive outcomes for our patients.

Why Join Us

• Work with a team of highly skilled specialists in a collaborative environment.
• Exposure to a variety of specialty cases and cutting-edge veterinary medicine.
• Continuing education and professional growth opportunities.
• Competitive compensation and benefits package.
• Make a meaningful difference in the lives of pets and their families every day.

Schedule & Hours

• The shifts will start at 12PM and end at either 10:30PM or 12:30AM. 
• Discharges are scheduled in 30-minute appointment blocks across all specialty departments.
• During downtime between discharges, the Discharge Technician/Assistant will assist the Emergency Department and provide phone triage
• Rotating schedule: 2 days on / 3 days off. Rotational schedule of 2 weekends a month.

Key Responsibilities

• Prepare patients for discharge, including medication administration, wound care, and postoperative instructions.
• Provide thorough client education regarding treatment plans, medications, and follow-up care.
• Coordinate with specialty services including surgery, neurology, oncology, cardiology, and internal medicine to ensure smooth discharge processes.
• Document all discharge instructions accurately in the patient’s medical record.
• Serve as a resource to clients for questions and concerns following hospital visits.
• Collaborate with veterinary technicians, assistants, nurses, and doctors to ensure continuity of care and positive client experiences.
• Maintain a safe, clean, and organized discharge area.

Qualifications

• 1-2 years of Veterinary Technician (CVT, LVT, RVT, or equivalent) or Veterinary Assistant experience required.
• Experience in a specialty or emergency veterinary setting preferred.
• Excellent communication and client education skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a fast-paced, multidisciplinary environment.
• Passion for client service and patient advocacy.
• Applicants must be 18 years of age or older to be considered for this position

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.