Digital Workplace Engineer 4, Enterprise AI

Discover your potential. Build your legacy.
Go the distance with Capital Group

At Capital Group, we go the distance — for our people, our clients, and each other. As a global, privately held firm with more than 95 years of history, we believe meaningful careers, like meaningful investing, are built over the long term. That’s why we invest in our associates with the same conviction we bring to our clients — through career growth, purpose-driven work, whole-person wellness, and rewards that recognize your contributions. Here, you’ll find the opportunity, global scale and support to unlock your potential and build a career that lasts.

“I can succeed as a Digital Workplace Engineer IV, Enterprise AI at Capital Group.”

As a Digital Workplace Engineer IV focused on Enterprise Artificial Intelligence, you will serve as a senior technical leader responsible for designing, implementing, and governing how enterprise AI solutions connect to Capital Group's systems, data, and business processes. You will play a critical role in extending Microsoft Copilot Studio, Azure AI Foundry, and the broader Microsoft AI ecosystem through secure integrations with internal and third-party platforms.

You will provide technical leadership for enterprise AI connectivity patterns, including APIs, data connectors, retrieval architectures, Model Context Protocol (MCP) integrations, external knowledge sources, workflow automation, and agent-to-agent interactions. You will help establish reusable engineering foundations that enable product teams and business partners to safely accelerate AI adoption across the firm.

In this role, you will partner closely with application development teams, product teams, architecture, information security, legal, compliance, privacy, and data teams to deliver sophisticated agentic solutions that address real business challenges while adhering to enterprise governance standards. You will serve as a subject matter expert and trusted advisor for teams seeking to leverage artificial intelligence, helping them navigate technical complexity, evaluate architecture options, and implement scalable patterns.

As a senior engineer, you will lead the most complex implementations, contribute to technology strategy and roadmaps, mentor other engineers, and help shape the future of Capital Group's enterprise AI ecosystem.

“I am the person Capital Group is looking for.”

• You bring extensive experience designing and implementing enterprise technology solutions in complex and highly regulated environments.
• You have deep expertise with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, Power Platform, Microsoft Graph, and related Microsoft cloud technologies.
• You possess strong experience integrating enterprise platforms with internal and third-party applications through APIs, connectors, web services, event architectures, and emerging standards such as Model Context Protocol (MCP).
• You have experience architecting and delivering custom AI agents, orchestrations, copilots, workflow automations, and retrieval-based solutions that leverage enterprise knowledge and data.
• You understand grounding strategies, retrieval architectures, vector-based knowledge systems, prompt engineering, evaluation frameworks, and responsible AI practices.
• You have experience partnering with application teams to translate business requirements into scalable AI-enabled solutions.
• You have demonstrated success working with Information Security, Legal, Privacy, Risk, and Compliance teams to implement enterprise capabilities that satisfy governance and regulatory requirements.
• You can lead technical discussions across organizational boundaries and effectively communicate complex concepts to both technical and business stakeholders.
• You enjoy mentoring engineers and helping teams adopt engineering best practices, reusable architectures, and operational excellence.
• You continuously evaluate emerging AI technologies and industry trends to identify opportunities that create measurable business value.

You have 8+ years of experience working in engineering technologies. Your experience has gained you familiarity with:

• Designing and implementing enterprise AI integration architectures that connect Microsoft Copilot and AI platforms to internal and external applications.
• Building custom agents and orchestrations using Copilot Studio, Azure AI Foundry, Power Platform, Microsoft Graph, APIs, connectors, and enterprise knowledge repositories.
• Developing reusable enterprise patterns for AI connectivity, retrieval, workflow automation, agent interoperability, and external system integration.
• Enabling secure access to enterprise and third-party data sources while maintaining security, privacy, compliance, and governance requirements.
• Creating and operationalizing custom connectors, API integrations, MCP servers, and service-to-service communication architectures.
• Partnering with application and product teams to deliver complex AI use cases from design through deployment and operational support.
• Evaluating platform capabilities, solution architectures, and integration approaches to determine the most appropriate implementation strategy.
• Establishing monitoring, observability, telemetry, performance standards, and operational readiness processes for AI-enabled solutions.
• Supporting AI governance activities including model evaluation, solution reviews, responsible AI controls, and risk assessments.
• Implementing CI/CD, environment management, and application lifecycle management practices for Copilot Studio, AI Foundry, and Power Platform solutions.
• Conducting proof-of-concepts, vendor evaluations, and technology assessments for emerging AI capabilities and external platforms.
• Providing technical leadership on large-scale, enterprise initiatives involving multiple application teams, technologies, and business stakeholders.
• Mentoring engineers and citizen developers on enterprise AI architecture, engineering standards, integration patterns, and operational practices.
• Driving innovation through experimentation while maintaining a strong focus on reliability, security, scalability, and business value realization.

What you’ll get
When you go the distance for our clients, we go the distance for you. You’ll grow through mentoring, leadership programs and tuition reimbursement, and do work that matters at a firm managing $3T+ in AUM for millions of investors worldwide. We invest in your whole life too – with comprehensive wellness and mental health support, family-first benefits, competitive pay with performance and profitability bonuses and a company-funded retirement plan. And as a privately held firm built for the long term, we offer the opportunity and support to build a career that lasts.

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Charlotte Base Salary Range: $136,749-$218,798

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Want to learn more? Visit careers.capitalgroup.com.

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