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GovCIO

Federal IT modernization and cybersecurity services

Installation Associate 1

Equipment Field ServiceUpdated on Nov 7
Full-timeFayetteville, NC, USA$45k - $55k /yr

About the Job

Requirements

  • High school education and 0–3 years of experience, or commensurate experience.
  • Must possess at least an active Secret clearance and be able to attain Top Secret clearance.
  • Must have a current and active U.S. passport and U.S. driver's license.
  • Must attain AVIXA Certified Technology Specialist (CTS) certification within 180 days of employment.
  • Must be able to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments.
  • Must be medically and physically fit for deployment with U.S. Military Forces outside the continental United States under USCENTCOM medical standards.
  • Must be able to travel within and outside the continental United States up to 25% of the time.
  • Must be able to explain complex technical concepts clearly in writing and verbally.
  • Must be able to lift 50 pounds, work in austere environments while outside the continental United States, and work on scaffolding, ladders, and lifts.
  • Preferred experience includes working with Sensitive Compartmented Information Facility processes and procedures; IT devices such as servers, graphics cards, and video display systems; basic PC functionality, software updates, firmware, drivers, and video card replacement; audiovisual equipment; cable and fiber infrastructure; uninterruptible power supplies; AV over IP systems; Dante AVB system configuration; and Crestron and Extron system components and software.
  • Preferred qualifications include BICSI Infrastructure, Copper, and Fiber certifications; Extron AV Associate Certification; and AVIXA Certified Technology Specialist (CTS).
  • Preferred active Top Secret clearance or ability to obtain and maintain Top Secret/Sensitive Compartmented Information clearance.

Responsibilities

  • Conduct audiovisual installation services, technical assistance, and adaptation of installations involving video display systems, digital signal processors, and analog audio installations.
  • Integrate, install, configure, and maintain complex audiovisual systems, including projectors, LCD and LED video walls, digital signal processors, microphones, and network-connected devices.
  • Integrate accessories including uninterruptible power supplies, instrument panels, XLR audio, Dante audio, CAT, video signaling, and patch panels.
  • Monitor and verify quality in accordance with processes and control procedures; check components, validate tests, troubleshoot electrical systems against specifications, and repair, remove, or reinstall layer 1 infrastructure as needed.
  • Build custom infrastructure to length; build cables; insulate connections; and protect and install cables using industry practices.
  • Review technical drawings and record, document, and submit field changes (redlines) so as-built drawings reflect final installations.
  • Assist with support-structure troubleshooting, provide high-level technical support, and assist with system solutions to ensure reliable audiovisual performance.
  • Recommend technology upgrades, design signal-flow diagrams, and train end users on system usage.
  • Perform preventative maintenance and diagnose technical faults in audio, video, and control systems.
  • Install audiovisual hardware, cabling, and equipment; build and install cable patch panels and cable infrastructures; install and terminate standard IT cable and fiber; and install equipment racks and equipment.
  • Conduct site surveys and audiovisual project integration processes.
  • Use, update, and create inputs for audiovisual and IT technical drawings.
  • Operate and maintain audiovisual components, systems, and video teleconferencing suites.
  • Inventory project materials and submit incident reports and material requests in ServiceNow.
  • Stay current with audiovisual industry technology advances and interface with stakeholders.
  • Brief and train end users on operation of components, systems, and video teleconferencing suites.
  • Mentor and develop junior technicians, coordinate with vendors, ensure compliance with industry standards, and manage project timelines.

Desired Qualifications

  • Preferred active Top Secret clearance or ability to obtain and maintain Top Secret/Sensitive Compartmented Information clearance.
  • Experience working with Sensitive Compartmented Information Facility processes and procedures.
  • Experience with IT devices such as servers, graphics cards, and video display systems; basic PC functionality, software updates, firmware, drivers, and video card replacement; audiovisual equipment; cable and fiber infrastructure; and uninterruptible power supplies.
  • Knowledge of AV over IP systems, Dante AVB system configuration, and Crestron and Extron system components and software.
  • BICSI Infrastructure, Copper, and Fiber certifications.
  • Extron AV Associate Certification.
  • AVIXA Certified Technology Specialist (CTS).

About the Company

GovCIO

Federal IT modernization and cybersecurity services

GovCIO provides IT services and digital solutions to the U.S. federal government, including IT modernization, digital services, data analytics, cybersecurity, DevSecOps, and management consulting. It wins prime federal contracts and delivers services through business units like Health and Civilian Agencies, National Security Solutions, and Veteran and Enterprise Technology Solutions, plus GovCIO Media & Research as a separate subsidiary. Primary customers include federal health agencies (VA, HHS), national security and civilian agencies, and it leverages contract vehicles such as VA's T4NG2. The company aims to help the government transform its IT landscape by delivering mission-critical technology and analytics at scale, supported by growth through strategic acquisitions and rebranding.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Washington DC, District of Columbia
Founded
2010

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