Management Consultant
Posted on 2/6/2024
INACTIVE
Spring Health

1,001-5,000 employees

Personalized mental healthcare
Company Overview
Spring Health's mission is to eliminate barriers to mental health.
AI & Machine Learning
Data & Analytics

Company Stage

Series C

Total Funding

$366.7M

Founded

2016

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

19%

1 year growth

63%

2 year growth

319%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
SAP Products
CategoriesNew
Consulting
Requirements
  • LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience
  • SAP qualified preferred
  • CEAP certification preferred
  • Supervisory experience and/or experience working with management and human resource professionals preferred
  • Crisis management and SUD experience
  • Familiarity with basic terminology and concepts used in employee assistance/human services programs
  • EAP experience
  • Experience working with diverse populations (bilingual preferred)
  • Knowledge of healthcare settings and community resources
  • Tech and computer savvy
  • Excellent written and verbal communication skills
Responsibilities
  • Provide management consultation that enhances employee wellbeing and workplace effectiveness
  • Coordinate critical incident response requests
  • Complete management referral intakes according to established guidelines
  • Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements
  • Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers
  • Confirm that necessary paperwork is in place to both providers, HR/Managers including signed releases
  • Provide limited after care monitoring
  • Assess for risk and manage member and organizational crises
  • Identify and problem-solve issues that serve as a barrier or disruption to care
  • Act as a subject matter expert on the key customer including the customer’s benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer
  • Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements
Desired Qualifications
  • Bilingual proficiency
  • Experience working with diverse populations