District Manager

Description

The District Manager oversees and manages food service operations across multiple correctional facilities within the Eastern North Carolina district for Skillet Kitchens. This role ensures the consistent delivery of high-quality, safe, and nutritious meals while adhering to regulatory requirements and operational standards. Through leadership, strategic oversight, and a commitment to quality and compliance, the District Manager contributes to the overall success and operational excellence of the district.

Requirements

Essential Duties and Responsibilities:

• Assist Food Service Directors in the day-to-day operation of kitchen facilities by traveling to kitchens and working directly with Food Service Directors
• Provide on-site coverage at facilities when kitchens are short-staffed
• Support the opening of new accounts by joining the opening team and directing and training new Food Service Directors and employees
• Work closely with the Regional Manager and coordinate with Traveling Food Service Directors on coverage for vacancies, PTO, and new openings
• Coordinate with the Accounting team on weekly transmittal of reports from the kitchens
• Coordinate with the Human Resources team on required documentation for new hires, terminations, and disciplinary reports
• Assist Food Service Directors with employee discipline and corrective action
• Supervise and coordinate food service operations across multiple correctional facilities within the district
• Ensure adherence to standardized procedures, policies, and regulatory guidelines across all facilities
• Monitor food production processes to maintain quality, portion control, and consistency
• Ensure compliance with health, safety, and sanitation regulations, including regular inspections and audits
• Develop and manage budgets for food costs, labor, and supplies within the district
• Implement cost-saving measures while maintaining high standards of food service
• Train and mentor Food Service Directors and kitchen staff
• Conduct performance evaluations, provide feedback, and facilitate training programs
• Manage relationships with food vendors and suppliers to ensure quality, cost-effective purchasing, and timely delivery
• Negotiate contracts and agreements to optimize procurement processes
• Maintain accurate records and documentation related to food inventory, production, expenditures, and compliance
• Prepare reports and present operational performance metrics to senior management
• Foster positive relationships with correctional facility management and Skillet Kitchens staff
• Address concerns, resolve issues, and ensure satisfaction with food service operations
• Other duties as assigned

Minimum Qualifications: 

• Bachelor's degree in culinary arts, food service management, business administration, or a related field, or equivalent experience
• Significant experience in food service management, with demonstrated leadership in a multi-facility or district-level role
• Knowledge of nutrition, dietary guidelines, and food safety regulations (e.g., ServSafe certification)
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and interpersonal abilities, with the ability to collaborate effectively with diverse teams
• Flexible hours may be required to oversee operations and respond to operational needs
• Ability to work under pressure and manage multiple priorities in a secure and regulated environment
• Valid driver’s license and ability to travel frequently, including overnight stays
• Must pass national and local background checks, including facility-specific background checks for each correctional facility in the district

Physical Requirements: 

• Work environment includes regular travel between correctional facilities throughout the Eastern North Carolina district
• Ability to work in commercial kitchen and correctional facility environments, including standing for extended periods, when providing on-site coverage

Benefits: 

• Vehicle allowance and fuel card
• Paid Time Off (PTO)
• Full-time benefits (medical/dental/vision) offered after 60 days
• 401(k) match (after 6 months of full-time employment)
• Free $50,000 term life insurance policy
• Additional company benefit programs

Note: This job description is intended to provide a general overview of the responsibilities and requirements for the position. Duties and qualifications may vary depending on the specific needs of the facility.

Skillet Kitchens is an Equal Opportunity Employer. M/F/Vets/Disabled and other protected categories are encouraged to apply.