Receptionist & Facilities Coordinator

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

The Reception & Facilities Coordinator is responsible for supporting the day-to-day operation of the Miami Headquarter office by providing a professional reception experience, coordinating workplace services, and supporting facilities, suppliers, and office operations.

This role serves as a key point of contact for employees, visitors, suppliers, building management, and internal stakeholders. The position helps ensure the office is welcoming, safe, organized, and operationally effective, while supporting vendor coordination, purchase orders, invoices, supplies, mail, catering, meeting logistics, and employee experience activities.

This role supports the Miami Headquarter office and coordinates activities across reception, facilities administration, employee services, supplier coordination, and building-related support. The role has no direct reports and works closely with Facilities, HR, IT, Procurement, Executive Assistants, Finance, building management, and external suppliers.

Accountabilities

1. Reception and Visitor Experience

• Serve as the primary receptionist and first point of contact for employees, visitors, candidates, suppliers, and contractors.

• Answer and direct calls, welcome visitors, support visitor registration, and ensure reception procedures are followed.

• Maintain a professional, organized, confidential, and welcoming front desk and visitor experience.

2. Facilities and Workplace Operations

• Own the headquarters workspace master plan, including office assignments, workstation allocation, guest offices, temporary seating, and workplace moves.

• Act as the day-to-day point of contact for office and building-related questions, requests, issues, and follow-ups.

• Coordinate with building management and service providers to support maintenance, repairs, cleanliness, access, and workplace readiness.

• Monitor common areas, conference rooms, supply areas, kitchen and coffee stations, and general office conditions to ensure a safe and effective work environment.

3. Supplier and Vendor Coordination

• Coordinate suppliers and external service providers for office operations, maintenance, catering, cleaning, security, printing, and other workplace services.

• Support vendor onboarding, documentation, certificates of insurance, quotes, purchase requests, and service follow-up in partnership with Procurement and Finance.

• Maintain organized supplier contact lists, service records, contracts, and building procedures.

4. Administrative, Purchasing and Invoice Support

• Create and track purchase requisitions or purchase orders for facilities and office-related expenses, as required.

• Support invoice processing, cost allocation, P-card or expense documentation, and budget tracking for office services.

• Coordinate mail, courier services, FedEx or shipping labels, incoming packages, and distribution processes.

5. Employee Experience and Office Support

• Support new hire office orientation, office tours, seating coordination, and day-one workplace readiness.

• Coordinate catering, meeting logistics, office events, and employee activities in partnership with HR, Engagement, Executive Assistants, and business teams.

• Maintain office supplies, kitchen inventory, conference room materials, and other workplace amenities.

6. Safety, Security and Office Procedures

• Support badge access, visitor controls, security processes, and emergency response activities in alignment with local procedures.

• Maintain and update office procedures, building communications, contact lists, workplace forms, and facilities documentation.

• Proactively identify opportunities to improve office services, simplify processes, and create a consistent headquarters workplace experience.

WHAT WE VALUE

 • Strong customer service mindset with a professional, positive and welcoming communication style.

• Highly organized, detail-oriented and able to manage multiple priorities in a busy headquarter office environment.

• Ability to handle confidential information and interact appropriately with employees, executives, visitors and suppliers.

• Strong follow-up, problem-solving and coordination skills with the ability to work independently and collaboratively.

• Comfortable working with internal stakeholders and external vendors to resolve day-to-day workplace needs.

WHAT WE WANT FROM YOU

 • Associate degree in Business Administration, Facilities, Hospitality, Office Management or equivalent experience preferred.

• 3+ years of experience in reception, office administration, workplace services, facilities coordination, hospitality or a related field.

• Experience coordinating vendors, suppliers, building services, purchase orders, invoices or office expenses preferred.

• Proficiency with Microsoft Office. Experience with SAP, procurement tools, invoice systems or badge/access platforms is a plus.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)