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BigCommerce

E-commerce platform with subscriptions and APIs

Lead Infrastructure Engineer

Cloud EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of infrastructure or systems engineering experience, including direct operational ownership of production systems.
  • Deep Linux systems administration experience at scale, with Red Hat and Debian or similar distributions.
  • Hands-on experience with networking, including DNS, load balancing, and traffic management.
  • A proven track record automating infrastructure with Ansible, Puppet, or similar tools.
  • Proficiency in Python or a similar language for infrastructure tooling and automation.
  • Production experience with GCP, including Compute Engine, networking, storage, and IAM.
  • Ability to lead infrastructure projects and mentor other engineers.

Responsibilities

  • Design and operate large-scale infrastructure supporting international operations across GCP and AWS.
  • Lead infrastructure deployment automation and configuration management, migrating from legacy tooling and operating systems to modern infrastructure as code using Terraform, Puppet, and Ansible.
  • Design and maintain traffic management, load balancing, and DNS systems at scale.
  • Build and operate observability systems in cloud environments.
  • Develop tooling for managing distributed, auditable systems administration.
  • Write and maintain process, policy, and procedural documentation for the infrastructure organization.

Desired Qualifications

  • Experience migrating on-premises workloads to public cloud.
  • Experience with distributed monitoring and logging stacks such as Grafana and Prometheus.
  • Experience with container orchestration, including Kubernetes and GKE.

About the Company

BigCommerce

E-commerce platform with subscriptions and APIs

BigCommerce provides a subscription-based e-commerce platform that helps businesses build and run online stores. It offers tools for website building, order management, payment processing, shipping, and marketing, with a flexible API ecosystem that enables custom integrations with POS, ERP, PIM, and OMS systems. The platform supports headless commerce, allowing the backend to power a fully customized frontend. Developers can extend functionality through the App Marketplace, and companies can integrate additional apps for expanded features. Unlike some platforms that lock the frontend or limit integrations, BigCommerce emphasizes scalability from small startups to large enterprises and a broad network of integrations. The goal is to help businesses grow online by delivering a robust, scalable, and customizable commerce solution.

Company size
501-1,000
Company stage
IPO
Headquarters
Austin, TX
Founded
2009

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