Product Engineer

About incident.io

incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.

Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.

We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.

Why you should join us

We’re building the on-call experience we’ve always wanted—fast, intuitive, and human.

We’re looking for our first React Native Product Engineer to lead the charge on our mobile app for iOS and Android. You’ll have a wide remit, plenty of autonomy, and the chance to shape everything from architecture and tooling to the user experience and release process.

This is a rare opportunity to join us early and build something meaningful: a product that supports real people through high-stakes, high-pressure moments—and helps them feel in control.

If you care about craft, thoughtful UX, and doing work that has immediate impact, we’d love to hear from you. While your main focus will be on mobile, you’ll work across the stack and alongside product engineers, designers, and PMs to ship work that has an impact on thousands of users.

What you’ll be doing

• Be the driving force behind our mobile app. You’ll set the tone for how we build a beautiful and reliable on-call app that customers love using.

• Build across the stack. While your focus will be React Native, you’ll work end-to-end to deliver a cohesive product experience.

• Put users first. You’ll care deeply about usability, accessibility, and performance, and you’ll work closely with customers to understand their needs and test your ideas.

• Ship value quickly, with care. We think deeply but bias towards action—shipping fast helps us learn, improve, and stay focused on what matters most.

• Level-up your team. Whether it’s mentoring, sharing the experience you’ve gained, or offering thoughtful feedback, you’ll help the whole team grow and do better work together.

What experience you need to be successful

• Built and shipped high-quality iOS and Android apps in React Native that are used at scale.

• Enjoy breaking down complex problems and finding pragmatic paths forward.

• Experience working across a stack, and are comfortable picking up new tools or languages where needed.

• Care deeply about the user experience and are keen to speak directly with customers.

• Believe in writing clear, maintainable code, and know when to optimise for learning, not perfection.

Our tech stack

• Our mobile app is built with React Native and Expo, giving us a strong foundation for delivering a fast, polished experience on both iOS and Android.

• Under the hood, our core product is built with Go and TypeScript (React), backed by Postgres, and stitched together using a typed, auto-generated API client that helps us move quickly and safely across the stack.

• We deploy everything into Google Cloud Platform, making use of GKE, Cloud SQL, BigQuery, PubSub, and Cloud Storage, with infrastructure managed through Terraform and CI/CD pipelines powered by CircleCI.

• We keep a close eye on how things behave in production using Sentry for errors, Grafana and Prometheus for metrics and dashboards, and Kibana for logs.

• We’re also investing in the future. Our AI-powered features use tools from Anthropic, Vertex, and OpenAI, alongside our own internal AI tooling which lets us experiment quickly, ship confidently, and measure how things perform in the wild.

What we offer:

We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.

• Market leading private medical insurance

• Generous parental leave

• First Friday of the month off

• Generous annual leave/PTO allowance

• Competitive salary and equity

• Remote working and personal development budget

• Enhanced pension/401k