Full-Time
Posted on 9/12/2025
SaaS platform for pharmaceutical supply chain
No salary listed
Pune, Maharashtra, India
In Person
TraceLink provides a cloud-based software platform for the pharmaceutical supply chain. Through a SaaS model, life sciences companies such as manufacturers, distributors, and healthcare providers subscribe to TraceLink’s tools to manage administration, communication, data, and customization across their supply chains. The platform helps customers ensure regulatory compliance (notably DSCSA), improves supply chain visibility, and boosts operational efficiency by connecting manufacturers, distributors, and partners and enabling secure data exchange. Key differences include a strong focus on pharmaceutical-specific compliance and interoperability, a suite of integrated tools designed for end-to-end supply chain management, and a global community that shares insights and best practices. The company's goal is to help the pharma industry deliver medications safely and efficiently to patients by maintaining compliant, transparent, and well-run supply networks.
Company Size
501-1,000
Company Stage
Series D
Total Funding
$173.7M
Headquarters
North Reading, Massachusetts
Founded
2009
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Professional Development Budget
TraceLink launches OPUS Agents and creates a new paradigm for Supply Chain management: Agentic Business networks. Apr 13, 2026, 10:00 ET TraceLink establishes the Agentic Business Network as the next operating model for supply chains and launches OPUS Agents-no-code enterprise AI agents that execute across the end-to-end supply network-introducing a governed, agentic workforce that operates alongside human teams to drive real-world outcomes. BOSTON, April 13, 2026 /CNW/ - Supply chains are fracturing under the weight of disparate manual processes and a growing shortage of experienced, specialized talent required to operate across global partner ecosystems. Today, TraceLink, the world's largest Agentic Business Network, is defining the next era of supply chain execution: the Agentic Business Network-and announcing the launch of OPUS Agents, no-code enterprise AI agents that execute work across the end-to-end supply network. This marks a fundamental shift in how supply chains operate-introducing a digital network-powered model where governed AI agents operate as permissioned users in concert with human teams to execute and coordinate operations across trading partners in real time. From Fragmented Execution to the Agentic Business Network For decades, supply chains have relied on a patchwork of systems, point-to-point integrations, and manual processes to coordinate work across partners. As complexity and the number of partner relationships have increased, so has the dependence on scarce human expertise to manage exceptions, reconcile data, and ensure uninterrupted supply-thereby protecting revenue, maintaining service levels, and ensuring patient outcomes. The Agentic Business Network replaces this model with a new, integrated operating environment-where end-to-end, integrate-once business transactions, multienterprise collaboration processes, and real-time supply chain reporting enable continuous coordination across trading partners, supported autonomously by AI agents operating as governed participants within those workflows. "Supply chains don't operate within four walls-they operate across broad, global trading partner networks," said Shabbir Dahod, President and CEO of TraceLink. "With OPUS Agents, we are enabling companies to scale execution across their supply networks through hybrid human plus agent workforces-improving service levels, reducing disruption, and ensuring patients receive critical therapies when and where they are needed." This is not an incremental improvement-it is a new workforce model where execution happens continuously across the network-accelerating decisions, reducing disruption, and fueling growth. OPUS Agents: From AI Assistance to AI Execution At the center of this model are OPUS Agents-no-code enterprise AI agents designed to execute specialized work across multienterprise supply chain processes on a highly permissioned and governed basis. Unlike conventional AI tools confined to chat or single-enterprise use cases, OPUS Agents operate directly within live network processes-approving or declining purchase orders, validating invoice data, managing exceptions, and driving real business outcomes across networks of suppliers, manufacturers, CMOs, logistics providers, wholesalers, and dispensers. Built on the OPUS Platform, these AI agents are created using a "say and see," no-code approach, where business users define their agents' profiles based on declaratively stating the desired agent's intent, objective, tasks, decisions, and rules (IOTDR) in natural language-thereby providing agents with the instructions required to reason, adapt, and act across real-world supply chain scenarios without requiring code or predefined scripts. Rather than relying on static interfaces, OPUS Agents deliver adaptive, AI-generated experiences embedded directly into processes-dynamically presenting the data, decisions, and actions required in context. Hence, users and agents operate within the same execution environment. At the core of OPUS Agents is a rich, metadata-driven network architecture that models critical business objects across companies-structuring information in such a way that large language models (LLMs) and small language models (SLMs) can be deployed to power governed agentic decision making. With this powerful model, OPUS Agents function as "users"-trusted, governed participants in the same systems and processes as human teams, with role-based access, full auditability, and enterprise-grade controls that make them safe for regulated supply chain ecosystems. The paradigm shift is moving beyond AI as a tool, and instead deploying AI as a permissioned digital workforce to amplify the efforts of human teams. A New Workforce Model for the Supply Chain With OPUS Agents, TraceLink is introducing a new workforce model-one where governed AI agents operate alongside human teams as digital teammates across the network. These agents are assigned roles, permissions, and responsibilities, operate within defined processes and compliance frameworks, and are fully auditable-providing complete audit trails and ensuring every action is transparent, traceable, and aligned to GxP requirements and inspection-ready standards. They begin under human supervision and scale toward greater autonomy as trust and performance are established. The result is a hybrid workforce that expands operational capacity, accelerates execution, and enables continuous, coordinated action across the supply network-enhancing human expertise with governed, always-on execution in even the most highly regulated environments. Built on the Only Network for the Life Sciences and Healthcare Industry This agentic approach is possible because TraceLink already operates the largest multienterprise supply chain network in the world. Powered by the industrialized, Integrate-Once(TM) OPUS platform, TraceLink links more than 300,000 authenticated organizations that exchange hundreds of billions of product transactions annually-creating a real-time, proven foundation for execution across the industry. On top of this foundation, OPUS provides a metadata-driven, no-code environment where agents can be designed, deployed, and governed within the same framework that powers live business transactions and multienterprise processes. This combination-network scale, end-to-end business transactions and processes, and governed orchestration-enables production-ready agentic execution across real-world supply chains. Already in Motion: Early Adoption of Agentic Workforces To accelerate adoption, TraceLink has launched the OPUS Agents Exclusive Access Program, working closely with select customers to lay the foundation for agentic execution and define the highest-value use cases across their end-to-end supply networks. These lighthouse customer engagements focus on identifying where governed AI agents can deliver the greatest impact-across processes such as order-to-cash orchestration, external manufacturing coordination, procure-to-pay execution, and supply disruption response-while ensuring alignment with existing workflows, data, and regulatory requirements. This work reflects a clear progression: from fragmented integrations, to network-based digitalization, to the early stages of agentic execution-establishing the groundwork for scaled, coordinated operations across the supply chain. About TraceLink TraceLink is the world's largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once(TM) OPUS platform, which links 300,000+ authenticated network entities that exchange hundreds of billions of product transactions annually, only TraceLink delivers the industrial foundation required to develop, train, and continuously optimize agentic supply chain talent-governed AI agents-operating across multienterprise processes. This agentic workforce model redefines how work gets done-expanding capacity, accelerating execution, and enabling safe, secure supply chain ecosystems that serve the greater good and operate with unprecedented agility, intelligence, and productivity beyond the limits of human-only operations, ensuring patients receive safe, high-quality therapies and products when and where they are needed. SOURCE TraceLink, Inc.
TraceLink has launched OPUS Agents, no-code enterprise AI agents designed to execute tasks across supply chain networks, introducing what the company calls the Agentic Business Network operating model. The Boston-based firm, which operates the world's largest Agentic Business Network, positions the technology as a response to supply chain fragmentation and talent shortages. OPUS Agents function as governed AI participants working alongside human teams to coordinate operations across trading partners in real time. The new model replaces traditional point-to-point integrations and manual processes with an integrated environment where AI agents operate as permissioned users within workflows. According to CEO Shabbir Dahod, the system aims to scale execution across global supply networks whilst improving service levels and reducing disruption. TraceLink describes this as a fundamental shift toward hybrid human-agent workforces in supply chain management.
TraceLink VP of OPUS Core Platform Development Jerry Meyer named a 2026 Supply & Demand Chain Executive "Pros to Know" Honoree. March 26, 2026 This award recognizes leadership in advancing AI-driven orchestration across life sciences supply chains Summary TraceLink Vice President of OPUS Core Platform Development Jerry Meyer has been named a 2026 Pros to Know winner by Supply & Demand Chain Executive. The recognition highlights his leadership in advancing governed, production-ready agentic AI and digital orchestration across regulated life sciences supply chains. BOSTON, March 26, 2026 /PRNewswire/ - TraceLink, the largest end-to-end digital network platform for intelligent supply chain orchestration, today announced that Supply & Demand Chain Executive named Jerry Meyer, Vice President of OPUS Core Platform Development at TraceLink, a winner of this year's Pros to Know award in the Leaders in Excellence category. The award recognizes outstanding executives whose accomplishments offer a roadmap for leveraging the supply chain for competitive advantage. Jerry oversees the architecture of the Orchestration Platform for Universal Solutions (OPUS), TraceLink's industrial-grade multienterprise platform enabling secure, governed collaboration across global life sciences and healthcare networks. Over the past year, Jerry has led major advancements in TraceLink's digital network and AI architecture, accelerating the deployment of regulated supply chain capabilities while embedding governed agentic AI directly into operational workflows across the end-to-end life sciences and healthcare supply chain. "The future of regulated supply chains is agentic, intelligent, and network-driven," said Shabbir Dahod, President and CEO of TraceLink. "It begins with a unified digital network foundation that requires each company to integrate only a single time to the network, and begin accessing real-time data available across the end-to-end supply chain. On top of that foundation, organizations can leverage no-code solution creation capabilities to rapidly deploy enterprise AI agents responsibly and at tremendous scale. Jerry and his team are bringing that vision to life and advancing AI-powered orchestration across global life sciences supply chains." From Platform Evolution to Industry Transformation Meyer's leadership has driven a deliberate transformation of the OPUS platform - first strengthening its digital foundation, then purpose-building it for AI readiness. The result is a resilient, metadata-driven infrastructure capable of safely operationalizing AI in one of the world's most highly regulated supply chain environments. * Building an AI-ready digital backbone for industry-wide agility: By expanding TraceLink's metadata-driven, no-code architecture, Meyer and team evolved OPUS from a compliance-focused platform into a scalable digital backbone for multienterprise supply chain execution. Deployment timelines for new capabilities were reduced from months to weeks, while multienterprise processes, partner interactions, and regulatory requirements were structured into governed, interoperable workflows. What began as a compliance foundation now serves as an AI-ready operating layer - enabling life sciences and healthcare companies to adapt in real time to changing global requirements, reduce disruption risk, and translate regulatory readiness into broader operational agility, resilience, and competitive advantage. * Activating governed AI on a purpose-built foundation: With OPUS architected for no-code, enterprise AI agent readiness, Meyer and team led the transformation that embedded governed agentic AI directly into customer and trade partner solutions natively. Because AI operates on structured process definitions, role-based controls, and auditable transaction and process data, Assistants and Agents can function within defined responsibilities, domain intelligence, human oversight, and full auditability. Rather than layering AI onto fragmented systems, this approach ensures automation enhances regulatory integrity - enabling faster exception resolution, improved supply assurance, and more coordinated multienterprise execution while preserving transparency and trust. Under his leadership, TraceLink launched its first production AI Assistants and Agents - bringing governed AI into exception management, procure-to-pay, order-to-cash, supply assurance, and multienterprise coordination. Meyer has helped to position OPUS not just as a digital network, but as an intelligent, resilient operating layer for the global life sciences ecosystem. "Building an effective agentic workforce requires more than just AI models - it requires the right architecture," said Jerry Meyer. "The quality and flexibility of your no-code AI agent framework ultimately defines the quality of your digital workforce. With OPUS, we've built an industrial platform that combines an integrated information backbone across internal and external supply chain systems, governed AI with full GxP auditability, and a no-code framework for defining agents through structured roles and operating procedures. The result is a new operating model where intelligent agents work alongside people to orchestrate supply chain processes with the right information, context, and accountability at every step." "When it comes to overcoming supply chain disruption, this year's pack of supply chain leaders left no stone unturned," says Marina Mayer, editor-in-chief of Food Logistics and Supply & Demand Chain Executive and co-founder of the Women in Supply Chain Forum. "From AI implementation and warehouse automation to last-mile accuracy and returns management, they innovated, developed, and executed on all cylinders, providing solutions, technologies, and processes that move product from Point A to Point B in a way that almost seems seamless. And every year, I am honored to celebrate these supply chain professionals." To learn more about how TraceLink is advancing agentic orchestration to enable AI-driven supply chain execution in life sciences and healthcare, visit tracelink.com. View the full list of winners: https://sdce.me/h6ychkwi. Learn more about the awards: https://www.SDCExec.com/awards About TraceLink TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by linking more than 291,000 healthcare and life sciences entities through its Business-to-Network Integrate-Once(TM) network. Leading companies trust TraceLink to deliver complete global digitalization, visibility, and traceability of healthcare products, ensuring that every patient receives the medicines they rely on, safely, securely, and on time. About Supply & Demand Chain Executive Supply & Demand Chain Executive is the only supply chain publication covering the entire global supply chain, focusing on trucking, warehousing, packaging, procurement, risk management, professional development and more. Supply & Demand Chain Executive and its sister publication, Food Logistics, also operate SCN Summit and the Women in Supply Chain Forum. Go to www.SDCExec.com to learn more. About IRONMARKETS IRONMARKETS, formerly known as AC Business Media, is a leading business-to-business media and buyer engagement platform with a portfolio of renowned brands in heavy construction, asphalt, concrete, paving, rental, sustainability, landscape, manufacturing, logistics, and supply chain markets. IRONMARKETS delivers relevant, cutting-edge content through its industry-leading digital properties, trade shows, conferences, videos, magazines, webinars, and newsletters. Learn more at https://www.iron.markets. The information provided in this article was created by Cision PR Newswire, its news partner. The author's opinions and the content shared on this page are their own and may not necessarily represent the perspectives of Siam News Network.
TraceLink named a Leader in the IDC MarketScape Worldwide Multi-Enterprise Supply Chain Commerce Network 2025 Vendor Assessment. December 17, 2025 BOSTON, Dec. 17, 2025 /PRNewswire/ - TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, has been named a Leader in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2025 Vendor Assessment (Doc #US53010225, November 2025). TraceLink views its placement as a Leader as consistent with the company's commitment to enabling organizations to build and orchestrate multi-enterprise processes through an industrial, open, no-code digital network platform. IDC MarketScape Highlights the OPUS Platform According to the report: "Its Orchestration Platform for Universal Solutions (OPUS) Digital Network Platform is an open platform that provides low-code application development services that enable TraceLink and third parties to easily create multi-enterprise applications that enable the creation of digital networks that link companies, people, processes, and systems together around a common business purpose." TraceLink's MINT, POET, and track-and-trace solutions deliver proven customer and trading partner value independently. But when unified on the OPUS platform, they exponentially multiply that impact, empowering organizations to work more efficiently with their trading partners, resolve issues faster, improve data quality, and maintain global compliance - all while lowering costs and accelerating supply chain performance. "OPUS began as a bold idea: that life sciences supply chains need a shared, digital foundation where companies could work together with clarity, speed, and trust," said Shabbir Dahod, President & CEO of TraceLink. "We believe this IDC MarketScape report reflects how that vision is taking shape uniquely at TraceLink. With OPUS now evolving into an agentic orchestration platform, organizations can link data, decisions, and partners across their ecosystems, enabling a fundamentally new way for supply chains to operate. There is no other supply chain platform in the world that possesses similar capability or value to OPUS." OPUS Drives Measurable Customer Value and Operational Efficiency TraceLink's OPUS platform enables life sciences and healthcare organizations to build a real-time digital network foundation and safely scale agentic automation across their supply chains. Powered by TraceLink's industrial GxP platform and Business-to-Network Integrate-Once(TM) architecture, OPUS unifies trading partners, harmonizes data, and orchestrates shared processes across the entire supply ecosystem. With OPUS, companies can accelerate partner onboarding and collaboration, digitalize previously manual and spreadsheet-driven coordination, and strengthen compliance and visibility through governed, real-time data enriched by TraceLink's metadata framework. OPUS will also allow organizations to design and deploy digital teammates using no-code tools - enabling AI agents to monitor processes, reconcile information, and manage exceptions quickly, consistently, and with human-in-the-loop oversight. By combining a secure digital network foundation with adaptive no-code agentic innovation, OPUS helps companies modernize collaboration, streamline operations, and improve product availability - resulting in a more resilient, intelligent supply chain built for speed, trust, and continuous improvement. IDC MarketScape Highlights TraceLink's Business-to-Network Integrate-Once(TM) Approach The report further notes about OPUS: "It is an end-to-end digital supply network creation platform that enables integration with internal systems and trade partners and leverages TraceLink's proven 'Integrate Once, Interoperate with Everyone' information exchange model." Unlike traditional point-to-point integrations that require separate connections for every partner, TraceLink's Business-to-Network Integrate-Once(TM) model allows companies to link once and collaborate consistently across their entire ecosystem. Consistent with the report's observation, this approach helps organizations achieve faster partner onboarding, greater interoperability, and real-time visibility across multi-enterprise processes - key to driving supply chain responsiveness and efficiency. IDC Analyst Perspective "As companies accelerate their shift toward digitally connected, multi-enterprise supply networks, the ability to orchestrate processes and integrate partners at scale has become essential," said Reid Paquin, Research Vice President, Industry Ecosystems & Business Networks, IDC. "TraceLink's platform approach, with its no-code tools and multi-enterprise process capabilities, aligns well with the needs of organizations aiming to modernize collaboration, visibility, and responsiveness across their supply chains." To explore the full scope of TraceLink's platform and product innovations, please visit www.tracelink.com. Q: What is the IDC MarketScape report about? A: The IDC MarketScape evaluates technology vendors that provide multi-enterprise supply chain commerce network capabilities. It assesses how platforms support integration, collaboration, orchestration, and digital process execution across partner networks. Q: How do organizations use TraceLink's OPUS platform? A: Organizations use OPUS to improve partner interoperability, streamline shared workflows, enhance product visibility, and reduce manual effort across critical supply chain processes. Q: How is OPUS evolving with agentic orchestration? A: OPUS is advancing into an agentic orchestration platform where intelligent agents work alongside people to coordinate decisions, actions, and data across partner networks, enabling new levels of agility and responsiveness. About TraceLink TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by linking more than 291,000 healthcare and life sciences entities through its Business-to-Network Integrate-Once(TM) network. Leading companies trust TraceLink to deliver complete global digitalization, visibility, and traceability of healthcare products, ensuring that every patient receives the medicines they rely on, safely, securely, and on time. About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors. The information provided in this article was created by Cision PR Newswire, its news partner. The author's opinions and the content shared on this page are their own and may not necessarily represent the perspectives of Siam News Network.
TraceLink unleashes new OPUS capabilities to accelerate supply chain agility. BOSTON, Sept. 29, 2025 /CNW/ - TraceLink, the largest end-to-end digital network platform for intelligent orchestration of the supply chain, today announced the release of powerful new Orchestration Platform for Universal Solutions (OPUS) capabilities that deliver the agility today's enterprises require. These new capabilities enable supply chain leaders to respond to disruptions, empower finance teams to reduce inventory and optimize working capital, supply commercial teams with tools to grow revenue amid shifting market demands, and equip IT teams to integrate with supply chain partners and scale solutions seamlessly to support business partners. Delivered across OPUS, Multienterprise Information Network Tower (MINT), and Process Orchestration for Empowered Teams (POET), the newly released functionality unlocks the ability to proactively identify supply chain exceptions earlier, act proactively, and adapt in collaboration with partners. Each capability tackles different challenges, but together they create greater agility - helping organizations respond quickly to change and keep supply chains running smoothly. * OPUS: Empowers IT teams to create, orchestrate, and scale solutions rapidly via a no-code, agentic platform - driving speed, flexibility, and agility across the enterprise. * MINT: Enables companies to link with pre-integrated trading partners across an end-to-end catalogue of business transactions, thereby connecting companies with all their trading partners - accelerating collaboration and reducing response times. * POET: Mobilizes teams to act on real-time issues together through collaborative, peer-to-peer workspaces safely and securely across company lines - driving rapid resolution and shared accountability. By combining OPUS for process design, MINT for partner integration, and POET for shared process orchestration, TraceLink delivers a seamless, multienterprise platform that helps companies anticipate issues, resolve them quickly, and keep critical products moving without disruption. * Forecasting and Demand Alignment: OPUS synchronizes real-time order data across systems, shortening forecasting cycles and enabling faster supply plan adjustments. With MINT rapidly linking partners through a proven integrate-once model, and with POET resolving exceptions instantly, teams spend less time reconciling spreadsheets and more time on proactive planning - boosting organizational agility and reducing burnout from fire drills. * Supplier Invoice Accuracy: OPUS automates invoice checks against POs, receipts, and contracts. MINT consolidates transaction data into a single source of truth, while POET routes exceptions to the right team in real time. Finance teams gain back hours each week, reduce manual errors, and can focus on higher-value work - improving agility across the organization while ensuring suppliers meet performance benchmarks. * Shortage and Supply Disruption Response: OPUS turns production and forecasting exception alerts into immediate actions. MINT delivers end-to-end visibility of supply shifts, and POET coordinates partners in secure workspaces with tracked commitments. By removing the scramble of phone calls and emails, employees can act decisively and collaboratively, reaching new levels of agility even during disruptions and while ensuring supply continuity.