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Marriott International

Manages and franchises hotels around the world

Accommodation Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeParis, France€35k - €40kIn-person

About the Job

Requirements

  • Previous successful experience in a similar role within the hospitality industry.
  • Strong organisational and team management skills.
  • Excellent customer service and communication skills.
  • Ability to manage priorities and deal effectively with unexpected situations.
  • A proactive, reliable, and hands-on approach.
  • Excellent knowledge of Opera.
  • A good command of English is mandatory.

Responsibilities

  • Oversee accommodation operations and support teams on a daily basis, ensuring the accommodation department runs smoothly and maintains high standards of service and guest satisfaction.
  • Supervise, support, and motivate the front office and housekeeping teams.
  • Oversee day-to-day accommodation activities and ensure effective coordination between departments.
  • Ensure a high standard of service, respond to guest requests, and handle complaints professionally.
  • Monitor room cleanliness and the quality of public areas, ensuring compliance with hotel standards and procedures.
  • Monitor arrivals, departures, and room availability, anticipating potential overbooking situations.
  • Contribute to operational performance tracking and cost optimisation.
  • Ensure effective coordination between reception, housekeeping, maintenance, and other hotel departments.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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