Fusion92

Compliance-first growth partner for multi-location brands

Account Supervisor

Account ManagementConfirmed live in the last 24 hours

Full-timeChicago, IL, USANo salary listed

About the Job

Requirements

At least five years of agency account management experience.
Experience with insurance and/or financial services clients.
Excellent client service skills.
Strong internal and external communication skills.
Ability to prepare a solid presentation in collaboration with teammates.
Ability to foster a strong, cohesive working team.
Ability to recognize when something is not working and help course-correct.
Ability to work in a fast-paced and energetic atmosphere.
Ability to communicate in writing and verbally, present information, and use telephone and text communications.
Ability to type, see, hear, sit, and walk.

Responsibilities

Communicate regularly with clients to obtain business updates, identify opportunities, and troubleshoot and solve challenges.
Address client and internal questions related to creative work and processes.
Partner proactively with media, creative, project management, and development counterparts to facilitate their work and ensure they have what they need to deliver for clients.
Identify consumer, customer, and business strategic insights and apply them to briefs, planning, and day-to-day conversations.
Present new ideas and innovative approaches to solving client business issues.
Oversee execution of ideas from initial concept through final measurements, including optimizations.
Guide career development of account coordinators, associate account managers, and account managers through coaching, development planning, and yearly reviews.
Travel as required.

Desired Qualifications

Prior management experience is a plus.
Be dependable, respectful, and communicative.
Maintain integrity and values in decision-making.
Take pride in work for clients, loved ones, and the community.
Maintain a fun and positive attitude.

Job Description

JOB SUMMARY
The Account Supervisor has superior execution and sharpened strategic skills. They are the perfect fusion of both the skills. They provide day-to-day leadership of the strategic plan and ensure the creative product achieves the client’s and agency’s objectives. They build trust with and act as an adviser to internal and external clients. Would have experience working with insurance or financial services clients.

KEY RESPONSIBILITIES:

Communicate with client regularly to obtain updates on their business; find the opportunities; troubleshoot and solve the challenges
Address client/internal questions related to the creative and the process
Proactively partner with counterparts (media, creative, PM, dev) to make their work easier and ensure that they have what is needed to deliver for our clients
Identify strategic insights (consumer, customer, and business) and apply them to briefs, planning, and day-to-day conversations
Present new ideas and innovative approaches to solving client business issues
Oversee execution of idea from initial concept through final measurements; including optimizations
Will be able to guide career development of AC/AAM/AMs from coaching, to development planning, to yearly reviews
Some travel may be required
Typing, texting, telephone communications, presentation skills, seeing, hearing, sitting, walking, strong written and verbal communications skills

SKILLS & REQUIREMENTS:

5+ years past agency account management experience
Experience with insurance and/or financial services clients
Prior management experience is a plus
Excellent client service skills
Strong internal and external communication skills
Ability to put together a solid presentation (working with teammates)

Qualifications

CANDIDATE MUST POSSESS THE FOLLOWING QUALITIES:

Team player - dependable, respectful, and communicative
Fun and positive attitude
Keep integrity and values at the forefront of decision-making
Take pride in the work you do for clients, loved ones, and the community
Ability to foster a strong, cohesive working team
Recognizes when something isn’t working and has ability to help course correct
Strong work ethic
Ability to work in a fast-paced and energetic atmosphere

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Fusion92

Compliance-first growth partner for multi-location brands

Fusion92 is an independent growth partner for highly regulated, multi-location brands. It runs identity, activation, and experience as one connected system, built to be compliance-first and accountable to outcomes. The product links how brands identify audiences, activate campaigns, and deliver experiences across all channels into a single, owned system, with evidence of results across thousands of locations and households. This makes the process transparent and traceable, instead of disjointed work or tool-only platforms. Fusion92 differentiates itself by offering a unified, owned system that replaces patchwork solutions and avoids risk, rather than selling hours or handing brands a toolbox. The company’s goal is to help regulated brands grow their identity and reach across channels while maintaining trust, governance, and measurable outcomes.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 1999

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