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efm

4PL logistics management using technology

Billing Officer

Full-TimeUpdated on 10/17/2026
A$60.5k - A$67k+ Superannuation + Bonus
Entry
Moorabbin, Australia
Hybrid
AccountingAccounts Payable/Receivable

About the job

Requirements
  • Intermediate to advanced Microsoft Excel skills.
  • Ability to analyse issues critically and resolve them.
  • Strong problem-solving ability.
  • Strong mathematical ability.
  • Billing experience is ideal but not required.
Responsibilities
  • Validate and reconcile carrier invoices and rates against contracts accurately and promptly.
  • Manage major customer portfolios, including ensuring accurate and timely charges.
  • Lodge claims with carriers.
  • Ensure invoices received and processed are complete and accurate.
  • Resolve issues with long-term solutions.
  • Communicate proactively and follow up with internal and external stakeholders to resolve discrepancies efficiently.
  • Support broader billing functions as required.
Desired Qualifications
  • Billing experience is ideal but not required.

About the company

efm coordinates end-to-end supply chains as Australia and New Zealand’s largest fourth-party logistics (4PL) provider, using a strong team, modern technology, and active partnerships. It combines skilled staff, scalable tech, and partner networks to deliver end-to-end logistics management, strategic advice, and cost-saving solutions. Unlike competitors, it leverages its scale and proactive, long-term partnerships to offer value beyond basic transport or warehousing. The goal is to help customers optimize their supply chains, gain efficiencies, and lower logistics costs through actionable guidance and execution.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Melbourne, Australia

Founded

2000

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Simplify's Take

What believers are saying

  • efm expanded into Archerfield in 2024, signaling continued demand for outsourced warehousing.
  • The company’s website now emphasizes real-time inventory tracking, strengthening digital differentiation.
  • PE funding and new leadership under Andrew Knott support hiring, expansion, and service upgrades.

What critics are saying

  • Customer concentration risk rises if major 4PL contracts unwind, cutting utilization quickly.
  • Asset-heavy warehouse expansion exposes efm to lease costs and slower-than-expected volume ramp.
  • ICAT’s 2026 acquisition of EFM Global shows logistics remains consolidating, pressuring standalone employers.

What makes efm unique

  • efm’s 4PL model combines warehousing, inventory tracking, repacking, and quality control.
  • Queensland’s SC1 Archerfield warehouse gives efm dedicated, purpose-built scale near Brisbane Airport.
  • Pacific Equity Partners backed efm in March 2025, adding capital and industry support.

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Benefits

  • Professional Development Budget
  • Training Programs
  • Company Social Events

Company News

Fully Loaded
Sep 10th, 2023
EFM Logistics to meet growth demands

efm Logistics is expanding its warehousing capabilities in Queensland