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TMEIC Corporation Americas

Technical Services Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeHouston, TX, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Electrical, Mechanical, or Computer Engineering or a related field, or equivalent education and/or work experience.
  • At least 2 years of project, engineering, or technical leadership experience, or experience directing commercial transactions on projects in a technical environment.
  • Demonstrated ability to build successful working relationships with clients, suppliers, and other internal and external contacts.
  • Demonstrated personal leadership, interpersonal, organizational, administrative, and communication skills.
  • Demonstrated continuous improvement in areas of responsibility.
  • Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Serve as the single point of contact for client service projects, agreements, and spare parts.
  • Monitor open service requests; coordinate cross-functional teams to resolve client installed-base issues; obtain supplier root-cause analyses; provide corrective-action reports; and escalate issues to the immediate manager as necessary.
  • Drive client satisfaction through effective communication and order management, contract compliance, and meeting expectations for safety, quality, and delivery.
  • Coordinate cross-functional project teams, including parent-company resources and suppliers, to execute service projects successfully and meet company objectives.
  • Provide timely updates to the immediate manager on service project performance, status, and client relationship issues.
  • Recommend and implement risk assessments and abatement plans to meet targets.
  • Identify opportunities and recommend improvements to installed-base management, new solutions development, products, service features, and applications to drive business growth.
  • Maintain records of service project communications, contract variations, projects, and business activities in accordance with corporate guidelines.
  • Design competitive and viable technical approaches to resolve client issues.
  • Produce accurate project execution estimates for cost and price evaluations of potential service orders.
  • Develop pricing strategies to maximize service project margins.
  • Evaluate supplier proposals to determine the best technical and most economical solution for the application.
  • Identify opportunities, initiate, and execute organizational process-improvement initiatives.
  • Provide individual contributions necessary to meet client and business commitments.
  • Collect, analyze, and regularly report fleet data to management.
  • Bring full effort to assigned tasks, give the manager best advice, and provide earliest notice when work cannot be delivered as specified.
  • Cooperate and collaborate with peers and interact across the organization as specified by the manager.
  • Exemplify the company core values of integrity, client focus, team orientation, and personal commitment.
  • Comply with company policies, practices, procedures, regulations, and laws.
  • Proactively recommend viable improvements and ensure effective utilization of business tools and processes.

Desired Qualifications

  • At least 5 years of project management experience, including capital contracts exceeding $1 million per contract.
  • At least 5 years of systems or application engineering experience.
  • Demonstrated success in client-facing, sales, or marketing-related work.
  • Proficiency in Oracle.
  • Proficiency in Microsoft Project and Access.

About the Company

Company size
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Total funding
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Headquarters
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Founded
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