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Giga AI

Builds AI agents that handle customer support

Regional Vice President of Sales

Full-Time
No salary listed
Expert
Atlanta, GA, USA
Remote
Sales & Account ManagementAccount Executive

About the job

Requirements
  • Experience as a high-growth enterprise software sales leader leading sales teams serving named and strategic customers within the customer experience, artificial intelligence, cloud, or software as a service sales industries.
  • A history of exceeding sales quotas in similar high-growth technology companies.
  • Ability to engage with, recruit, and hire sales talent in the market.
  • Focus on methodology-based sales coaching, MEDDPICC, and a Challenger mentality.
  • Experience with value-based sales involving business and information technology stakeholders, including C-suite executives.
  • Experience in leadership roles focused on managing sales organizations to influence, develop, and achieve objectives within customer experience, artificial intelligence, cloud, or software as a service sales.
  • Knowledge of the partner ecosystem to help grow enterprise strategic territories.
  • Success implementing strategies for consumption-based and commitment-based sales revenue models.
  • A successful track record as an individual contributor, including relevant complex closing experience, and the ability to coach others.
Responsibilities
  • Manage, hire, train, and ramp a team of Enterprise Sales Directors responsible for new and expansion bookings.
  • Develop and manage Enterprise Sales Directors on productivity metrics such as deal size, win rate, and forecast accuracy, as well as on leading customers through proactive sales cycles.
  • Coach Enterprise Sales Directors in building executive relationships with named enterprise accounts in their territories and navigating complex enterprise deals and negotiations.
  • Inspire a culture of teamwork, lead with value, and achieve desired customer outcomes.
  • Develop trust-based relationships with customers and partners to ensure Giga’s long-term success.
  • Encourage learning and ongoing understanding of technical product details and the future product roadmap.
  • Shape the direction of go-to-market strategy and execution for the region.
  • Establish a revenue growth and investment plan during the first 90 days.
  • Deliver strategic growth plans in collaboration with other function leaders, ensuring forecast accuracy and a predictable, high-growth business.
  • Report on revenue forecasts and strategic go-to-market initiatives.
Desired Qualifications
  • Experience selling artificial intelligence, automation, or customer experience transformation solutions.
  • Familiarity with large-scale deployments in financial services, telecommunications, travel, hospitality, logistics, or retail sectors.

About the company

Giga AI builds agents that handle customer support conversations for large businesses across voice, chat and email. Companies configure the agents with their policies, knowledge and tools so they can answer questions, update records and complete tasks in their existing business systems. Its browser agent can operate software without an API, while Scout examines conversations and tests changes to improve the results that customers track. Businesses buy the platform through enterprise agreements with pricing tied to outcomes, and human teams receive escalations when an agent cannot resolve an issue. Giga AI is headquartered in San Francisco, California.

Company Size

51-200

Company Stage

Series A

Total Funding

$64.7M

Headquarters

San Francisco, California

Founded

2023

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Simplify's Take

What believers are saying

  • Funding supports expansion: Giga raised $61 million in November 2025, led by Redpoint with Y Combinator and Nexus participating.
  • Engineers receive equity offers: Giga's live San Francisco Software Engineer I/II listing advertises $160,000 to $250,000 and equity.
  • Fraud tools expanded: Giga launched live synthetic voice screening in August 2026 for calls handled by its voice agents.

What critics are saying

  • Remote work is limited: Giga's live San Francisco Software Engineer I/II listing is classified as onsite.
  • Model upgrades need rework: Giga's September 2026 research traced reasoning leaks to GLM-5.2 and required fine-tuning.
  • Automation needs oversight: Scout routes risky changes to people and requires customer approval for rollouts.

What makes Giga AI unique

  • Language coverage is broad: Giga says its agents support 99 languages with native understanding.
  • Legacy tools stay usable: Giga's browser agent completes support workflows in systems without APIs.
  • Agent changes are versioned: Giga's July 2026 CLI release puts policies, tests and deployments into Git workflows.

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Benefits

Catered lunch daily

Dinner stipend

$150/month wellness benefit (gym, fitness classes, mental health)

401(k) plan

Paid parental leave (12 weeks maternal, 6 weeks paternal)

Commuter benefits

Medical, dental, and vision coverage

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

26%

2 year growth

18%
Hindustan Times
Jul 10th, 2026
IIT Kharagpur grads quit PhD to launch AI startup, raise $61M

An IIT Kharagpur graduate left a PhD programme at 22 to launch an AI startup with his college friend. Varun Vummadi and Esha Dinne, who met during their first year at IIT, recognised a generational opportunity when ChatGPT launched and decided to act immediately rather than wait. The decision was difficult for Vummadi, who grew up in Vijayawada, Andhra Pradesh, and had planned to complete his PhD first. The pair moved to San Francisco and founded Giga in 2023. Three years later, their company has raised $61 million and serves clients including DoorDash. Their AI agents handle millions of support tickets daily.

Bharat Horizon
Apr 20th, 2026
IIT grad rejects $525K job offer, raises $61M for AI startup amid controversy

Giga, an AI startup founded by IIT Kharagpur graduate Varun Vummadi and Esha Manideep, has raised $61 million in Series A funding led by Redpoint Ventures. The company, which began in a college dormitory in 2023, develops voice-based AI agents for businesses and now operates from San Francisco. Before launching Giga, Vummadi declined a $525,000 job offer from a high-frequency trading fund and rejected a Stanford PhD opportunity. He previously earned over $100,000 through Kaggle competition wins. Y Combinator partner Jared Friedman called Giga one of the "first great AI companies to come out of India". The startup recently faced allegations from a former employee regarding revenue disclosures and workplace practices. Giga denied all claims, stating individuals illegally obtained confidential information and demanded $3 million. The company has contacted law enforcement.

MarketScreener
Nov 16th, 2025
Full Truck Alliance Co. Ltd. acquired an unknown majority stake in Giga.AI Technology Limited.

Full Truck Alliance Co. Ltd. acquired an unknown majority stake in Giga.AI Technology Limited on July 9, 2025. Full Truck Alliance Co. Ltd. completed the acquisition of an unknown majority stake in...

Memesita
Nov 5th, 2025
Giga AI Raises $61M for Empathetic Support

Giga AI has raised $61 million in a Series A funding round to transform customer support through AI-driven empathy. Founded by Varun Vummadi and Esha Manideep, Giga's platform uses "context as a superpower" to deliver emotionally intelligent interactions. The company aims to improve customer service across various industries, including e-commerce and healthcare, by automating understanding rather than just tasks. Giga's approach offers a competitive edge over established players like Salesforce and Zendesk.

Yahoo Finance
Nov 5th, 2025
Giga Raises $61M in New Funding to Reinvent AI-Powered Support

With Investment Led by Redpoint Ventures, Giga is Helping Businesses Automate Customer Support Using Production-Ready AI AgentsSAN FRANCISCO, Nov. 05, 2025 (GLOBE NEWSWIRE) -- Giga, the AI company redefining how people interact with customer support, today announced that it has raised $61 million in new funding led by Redpoint Ventures, with participation from Y Combinator and Nexus Venture Partners. The funding will accelerate Giga’s growth as it continues to outperform global incumbents and em