Welcome Ambassador - Bellman

Welcome Ambassador – W Prague

W Prague is a bold, lifestyle-driven luxury hotel designed for curious, charismatic and free-spirited guests. With 161 rooms and suites, restaurants and bars, a rooftop terrace, W Lounge, WET pool, FIT fitness center and AWAY Spa W Prague offers an unforgettable guest experience.

About the Role

As a Welcome Ambassador, you will be one of the first faces guests meet, creating a warm, energetic and memorable welcome. You will support arrivals and departures, assist with luggage and transportation, provide information about the hotel and Prague, and help ensure every guest feels welcomed and cared for.

What You’ll Do

• Welcome and engage guests with a friendly, professional attitude.
• Assist guests with luggage, vehicles, arrivals and departures.
• Provide information about hotel facilities, services and local attractions.
• Arrange taxis, transfers and other transportation.
• Manage luggage storage and retrieval.
• Support Concierge, Front Office and other hotel teams with guest requests.
• Monitor the entrance, parking and vehicle flow.
• Anticipate guest needs and provide personalized service.
• Handle guest questions and concerns professionally and promptly.
• Maintain strong communication with colleagues and other departments.
• Follow hotel standards, safety, security and confidentiality procedures.
• Maintain a professional appearance and contribute to a positive team environment.
• Be comfortable standing, walking and lifting luggage as required.

What We’re Looking For

Someone who is friendly, confident, energetic and genuinely enjoys connecting with people. You should be comfortable in a fast-paced luxury environment, have a passion for hospitality, and be willing to go the extra mile to create memorable guest experiences.

What We Offer

• Staff meals during shifts
• Discounts on accommodation across all Marriott International hotels worldwide

Are you ready to make it happen?

Join W Prague and bring your energy, creativity, and personality to our world of bold luxury.

Apply now and let’s make it WOW.